Firefox Crash [@gtk_style_realize]

Bug #81846 reported by James Clemence
2
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

totem-xine embedded player crashed when playing a .mov file (http://insitu.lri.fr/~roussel/videos/metisse/metisse/PaRISTIC/scalable.mov) after crashing, it loaded the bug report and then firefox crashed on trying to log in to launchpad. The firefox bug report will be attatched below.
Il

Tags: mt-confirm
Revision history for this message
James Clemence (jvc26) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :

Thank you for the bug report. Could you please install firefox-dbg (these are the firefox debugging symbols) and try to obtain a backtrace (or crash report) by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs
This will greatly aid us in tracking down your problem.

It is of particular interest that you run apport-retrace -d against your crash report before uploading.

Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?

Changed in firefox:
assignee: nobody → mozillateam
status: Unconfirmed → Needs Info
David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
Revision history for this message
James Clemence (jvc26) wrote :

Right... sorry for the delay...

I tried to recreate the crash but failed miserably, I have had another random crash since, here are the odd bits which I think may help (If there is anything else I can do please ask, apologies if I havent done everything, I'm not 100% sure of how to do all the things you asked, but here we go:

I have the flash 9.0 package from the Ubuntu 6.10 repos installed at the moment. I have JRE and JDK 1.6.0 installed (is that what you mean?) If not, how do I check which one firefox is using? Finally, I have no extensions installed.

The output of these instructions:
gdb /usr/lib/firefox/firefox-bin 6045 2>&1 | tee /home/gdb-firefox.log.

 (presuming I did it correctly?) is attached.

Revision history for this message
James Clemence (jvc26) wrote :

This is the new crash file (just as it is:)

Also is the output of the apport-retrace -d /var/crash/_usr_lib_firefox_firefox-bin.1000.crash
is below:

Traceback (most recent call last):
  File "/usr/bin/apport-retrace", line 189, in ?
    debug_dir = prepare_debugdir(report, options.cache_dir)
  File "/usr/bin/apport-retrace", line 147, in prepare_debugdir
    needed_deps.add((pkg, dependency_versions[pkg]))
KeyError

Revision history for this message
Alexander Sack (asac) wrote :

can we retrace or help reporter to properly gather a backtrace manually?

Revision history for this message
John Vivirito (gnomefreak) wrote :

Taking for retrace.

Changed in firefox:
assignee: mozillateam → gnomefreak
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :

Finished retrace. looks like the 2 reports i retraced are different crashes. Lets wait to find out after they are read.

Changed in firefox:
assignee: gnomefreak → mozillateam
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
John Vivirito (gnomefreak) wrote :

Illuvator seems firefox crashes are different. I am going to report a bug for the second crash report and subscribe you to it.

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