Firefox Sync returns an "unknown error" message and fails to sync

Bug #791648 reported by michael95060
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Complete error display = Sync encountered an error while syncing: Unknown error. Syn will automatically retry this action.
Has been returning this error all day today, June 1, 2011
Additionally, typing into blank address bar on new tab fails to show suggestions based on history, tags or bookmarks.
Bookmarks gone.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Wed Jun 1 19:16:34 2011
EcryptfsInUse: Yes
FirefoxPackages:
 firefox 4.0.1+build1+nobinonly-0ubuntu0.11.04.3
 flashplugin-installer N/A
 adobe-flashplugin 10.3.181.14-0natty1
 icedtea-plugin 1.1~20110420-0ubuntu1
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
ProcEnviron:
 PATH=(custom, no user)
 LANG=
 SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: Upgraded to natty on 2011-05-25 (7 days ago)

Revision history for this message
michael95060 (michael95060) wrote :
Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Cliffm (c2mcatee) wrote :

Hello
Have the same problem with sync.
Do not have the secondary problem
cliffm

Revision history for this message
Alex10336 (ap10336) wrote :

Same bug on oneiric. Sync will fail every day. And never on windows 7, identical Sync account.

Versions tested:
FF 7 from official repository
FF 8 from ppa ( https://launchpad.net/~ubuntu-mozilla-security/+archive/ppa )

Revision history for this message
Paul White (paulw2u) wrote :

michael95060 and anyone else affected,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you the bug report will close itself in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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