Crash opening a PDF from firefox

Bug #77423 reported by arlei@karpinski.com.br
4
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

/var/crash/_usr_lib_firefox_firefox-bin.1000.crash

Tags: mt-confirm
Revision history for this message
Zeusolimpo (zeusolimpo) wrote :

Firefox crashed when tried to open .pdf file

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

Thanks for your bug report. Could you please install firefox-dbg (these are the firefox debugging symbols) and try to obtain a backtrace (or crash report) by following the instructions on https://wiki.ubuntu.com/DebuggingFirefox . This will greatly aid us in tracking down your problem.

You may also be able to do the following:
sudo apt-get install firefox-dbg
apport-retrace -d /var/crash/_usr_lib_firefox_firefox-bin.1000.crash

and upload a reduced report which will hopefully contain the information needed.

Changed in firefox:
status: Unconfirmed → Needs Info
Revision history for this message
Sitsofe Wheeler (sitsofe) wrote : Stacktrace for the crash report
Download full text (25.8 KiB)

Stacktrace:
 Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
 Core was generated by `/usr/lib/firefox/firefox-bin'.
 Program terminated with signal 11, Segmentation fault.
 #0 0xffffe410 in __kernel_vsyscall ()
 #0 0xffffe410 in __kernel_vsyscall ()
 No symbol table info available.
 #1 0xb7de0651 in raise () from /lib/tls/i686/cmov/libpthread.so.0
 No symbol table info available.
 #2 0x08057556 in nsProfileLock::FatalSignalHandler (signo=-1210171404)
     at nsProfileLock.cpp:206
  unblock_sigs = {__val = {1024, 0 <repeats 31 times>}}
  oldact = <value optimized out>
 #3 <signal handler called>
 No symbol table info available.
 #4 0xb7c2fc24 in gtk_style_realize (style=0x8a14b18, colormap=0x0)
     at gtkstyle.c:839
 No locals.
 #5 0xb7c331f0 in IA__gtk_style_attach (style=0x8a14578, window=0x8c396d8)
     at gtkstyle.c:752
  styles = <value optimized out>
  new_style = <value optimized out>
  colormap = (GdkColormap *) 0x0
  __PRETTY_FUNCTION__ = "IA__gtk_style_attach"
 #6 0xb7cd9fe2 in gtk_widget_set_style_internal (widget=0x8c39148,
     style=0x8a14578, initial_emission=0) at gtkwidget.c:5138
  previous_style = (GtkStyle *) 0x81289f8
 #7 0xb7cda13a in reset_rc_styles_recurse (widget=0x8c39148, data=0x0)
     at gtkwidget.c:5348
 No locals.
 #8 0xb684b9a3 in moz_container_class_init (klass=0x826c240)
     at mozcontainer.c:215
 No locals.
 #9 0xb7b2b5fb in IA__gtk_container_forall (container=0x826c240,
     callback=0xb7cda0d0 <reset_rc_styles_recurse>, callback_data=0x0)
     at gtkcontainer.c:1261
  __PRETTY_FUNCTION__ = "IA__gtk_container_forall"
 #10 0xb7cda129 in reset_rc_styles_recurse (widget=0x826c240, data=0x0)
     at gtkwidget.c:5351
 No locals.
 #11 0xb7aec49f in gtk_bin_forall (container=0x8137f38, include_internals=1,
     callback=0, callback_data=0x0) at gtkbin.c:133
  __PRETTY_FUNCTION__ = "gtk_bin_forall"
 #12 0xb7b2b5fb in IA__gtk_container_forall (container=0x8137f38,
     callback=0xb7cda0d0 <reset_rc_styles_recurse>, callback_data=0x0)
     at gtkcontainer.c:1261
  __PRETTY_FUNCTION__ = "IA__gtk_container_forall"
 #13 0xb7cda129 in reset_rc_styles_recurse (widget=0x8137f38, data=0x0)
     at gtkwidget.c:5351
 No locals.
 #14 0xb7cda18d in IA__gtk_widget_reset_rc_styles (widget=0x8137f38)
     at gtkwidget.c:5361
  __PRETTY_FUNCTION__ = "IA__gtk_widget_reset_rc_styles"
 #15 0xb7c02e40 in gtk_rc_reset_widgets (settings=0x8065080) at gtkrc.c:1606
  list = (GList *) 0x8d6e010
  toplevels = (GList *) 0x87707b0
 #16 0xb7b89bb1 in reset_styles_idle (user_data=0x807df20) at gtkicontheme.c:602
  settings = (GtkSettings *) 0x0
  priv = (GtkIconThemePrivate *) 0x807df30
 #17 0xb75d0aa1 in g_idle_dispatch (source=0x8d6b120, callback=0,
     user_data=0x807df20) at gmain.c:3926
 No locals.
 #18 0xb75d2802 in IA__g_main_context_dispatch (context=0x8080948)
     at gmain.c:2045
 No locals.
 #19 0xb75d57df in g_main_context_iterate (context=0x8080948, block=1,
     dispatch=1, self=0x811fb40) at gmain.c:2677
  got_ownership = <value optimized out>
  max_priority = 108
  timeout = 0
  some_ready = 1
  nfds = <value optimized out>
  allocated_nfds = <value optimized out>
  fds = (GPollFD *) 0xb0...

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote : Re: /var/crash/_usr_lib_firefox_firefox-bin.1000.crash

Setting back to unconfirmed after adding backtrace with debug symbols.

Changed in firefox:
status: Needs Info → Unconfirmed
Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

Looks like a duplicate of bug #74576 ...

Revision history for this message
Maiquel Sampaio (maiquel-sampaio) wrote :

I'm sending a crash report from Firefox 2.0.0.1.

I was trying to download a PDF file from http://www.bb.com.br/appbb/portal/voce/ep/inv2/fnd/Secao.jsp?Periodico.codigo=88&SecaoPeriodico.codigo=2418

This PDF file can be downloaded from the internal link named 'Prospecto': javascript:void(open('http://www.bb.com.br/portal/dwn/fnd/pro05102500.pdf'));

David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
assignee: nobody → mozillateam
Changed in firefox:
status: Unconfirmed → Needs Info
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
Glen Siferd (gesiferd) wrote :

Crashed on attempt to open a PDF file from the fidelity.com site.

Revision history for this message
John Vivirito (gnomefreak) wrote :

Will look into this but it looks like a dupe of bug #72018 from what i have seen but i still need to retrace all reports on this bug to know better.
Will retrace this week sometime.
Thank you

Changed in firefox:
assignee: mozilla-bugs → gnomefreak
Revision history for this message
John Vivirito (gnomefreak) wrote :

Maiquel Sampaio Are you able to reproduce this on the latest edgys verison of firefox? If so can you please attach the newest crash report while trying to reproduce?

Revision history for this message
John Vivirito (gnomefreak) wrote :
Changed in firefox:
assignee: gnomefreak → mozilla-bugs
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