plug ins do not work. cannot play videos or play games on the internet.

Bug #773179 reported by ryan lee bradley on 2011-04-29
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox

hello, a couple of months ago i run into the problem that i coudnt play adventure quest worlds, couldnt watch videos on youtube, i couldnt play normal games from online gaming sites and i couldnt even see animated ads on the sides of websites. can someone help me please because i dont know ow to do this. i have tryed everything. this includes: making new accounts on my laptop, using the terminal to reinstall java, uninstalling java and reinstalling it, uninstalling firefox and reinstalling it again. i have heard about something to do with deleting certain files but i do not know which ones. i am only 13 years old and i have asked one of my best friends, who is very expireanced with ubuntu and he didnt know how to do it. im stuck and very bored with my laptop. i dont know the first thing about technical stuff to do with ubuntu, and to be honest i dont know how to use ubuntu. thanks for reading this and i hope you will help me.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: firefox 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
Architecture: i386
Date: Fri Apr 29 12:50:33 2011
FirefoxPackages:
 firefox 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
 firefox-gnome-support N/A
 firefox-branding 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

Changed in firefox (Ubuntu):
status: New → Incomplete
status: Incomplete → New
description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
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