plug ins do not work. cannot play videos or play games on the internet.

Bug #773179 reported by ryan lee bradley on 2011-04-29

This bug report will be marked for expiration in 5 days if no further activity occurs. (find out why)

14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox

hello, a couple of months ago i run into the problem that i coudnt play adventure quest worlds, couldnt watch videos on youtube, i couldnt play normal games from online gaming sites and i couldnt even see animated ads on the sides of websites. can someone help me please because i dont know ow to do this. i have tryed everything. this includes: making new accounts on my laptop, using the terminal to reinstall java, uninstalling java and reinstalling it, uninstalling firefox and reinstalling it again. i have heard about something to do with deleting certain files but i do not know which ones. i am only 13 years old and i have asked one of my best friends, who is very expireanced with ubuntu and he didnt know how to do it. im stuck and very bored with my laptop. i dont know the first thing about technical stuff to do with ubuntu, and to be honest i dont know how to use ubuntu. thanks for reading this and i hope you will help me.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: firefox 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
Architecture: i386
Date: Fri Apr 29 12:50:33 2011
FirefoxPackages:
 firefox 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
 firefox-gnome-support N/A
 firefox-branding 3.6.16+build1+nobinonly-0ubuntu0.10.10.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox

Changed in firefox (Ubuntu):
status: New → Incomplete
status: Incomplete → New
description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Paul White (paulw2u) wrote :

Ryan and anyone else affected,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

We'd like to close this bug report due to its age and long period of inactivity so please let us know if you still see a problem which is related to the one that was reported.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
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