Firefox crashed when opening a yahoo email.

Bug #77308 reported by mrdav1e
4
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
High
Mozilla Bugs

Bug Description

Binary package hint: firefox

I selected Sent Messages in Yahoo, clicked on a particular message to open it, and Firefox crashed.

Revision history for this message
mrdav1e (davewolf66) wrote :

crash report attached

Revision history for this message
xopodox (xopodox) wrote :

Same problem, another crash report

Revision history for this message
Chris Burgan (cburgan) wrote :

Thank you for the bug report.

Could you please install the firefox-dbg package and obtain another crash report by following the instructions on https://wiki.ubuntu.com/DebuggingFirefox This will greatly aid us in
tracking down your problem.

The areas in your crash report that state "(no debugging symbols
found)" are usually where the info that is needed to make a useful crash report is stored. If you could do this and resubmit it will help us look into your bug.

Changed in firefox:
assignee: nobody → cburgan
status: Unconfirmed → Needs Info
Revision history for this message
mrdav1e (davewolf66) wrote : Re: [Bug 77308] Re: Firefox crashed when opening a yahoo email.

hi chris,
please tell me how to install the dbg package.
thx,
dave

Chris Burgan <email address hidden> wrote: Thank you for the bug report.

Could you please install the firefox-dbg package and obtain another crash report by following the instructions on https://wiki.ubuntu.com/DebuggingFirefox This will greatly aid us in
tracking down your problem.

The areas in your crash report that state "(no debugging symbols
found)" are usually where the info that is needed to make a useful crash report is stored. If you could do this and resubmit it will help us look into your bug.

** Changed in: firefox (Ubuntu)
     Assignee: (unassigned) => Chris Burgan
       Status: Unconfirmed => Needs Info

--
Firefox crashed when opening a yahoo email.
https://launchpad.net/bugs/77308

Wolfland Computers
  www.wolfland.net
  218-365-5978

David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
Revision history for this message
Freddy Martinez (freddymartinez9) wrote :

in a terminal, sudo apt-get install firefox-dbg

Revision history for this message
Chris Burgan (cburgan) wrote :

We are closing this bug report as it lacks the information described in the previous comments, we need this to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in firefox:
assignee: cburgan → nobody
status: Needs Info → Rejected
Changed in firefox:
assignee: nobody → mozilla-bugs
importance: Medium → High
status: Rejected → Needs Info
Revision history for this message
John Vivirito (gnomefreak) wrote :

Taking for retrace.

Changed in firefox:
assignee: mozilla-bugs → gnomefreak
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :

Finished retrace.

Changed in firefox:
assignee: gnomefreak → mozilla-bugs
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