Mouse stops responding in Firefox and then interrupts all mouse usage (no left click, no right click) and trackpad fails

Bug #747995 reported by Jack Hamm
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

After loading Firefox, an external USB mouse (Logitech wireless) stop responding to clicks. The motion works fine, but right/left clicks stop working. Additionally, even after the external mouse is disconnected, the builtin trackpad doesn't function with the same symptoms.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0~rc2+build3+nobinonly-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic i686
Architecture: i386
Date: Fri Apr 1 23:58:41 2011
ExecutablePath: /usr/lib/firefox-4.0/firefox-bin
FirefoxPackages:
 firefox 4.0~rc2+build3+nobinonly-0ubuntu2
 flashplugin-installer N/A
 adobe-flashplugin N/A
 icedtea-plugin N/A
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jack Hamm (jackhamm3) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Jack,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Firefox since that time.

We would like to close this bug report but before we do we are asking do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you the bug report will close itself in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Jack Hamm (jackhamm3) wrote : Re: [Bug 747995] Re: Mouse stops responding in Firefox and then interrupts all mouse usage (no left click, no right click) and trackpad fails

Hi Paul,

Totally understand. I’m on the receiving end of tickets for a living too😁

Go ahead and close this and thanks for all you do!

Cheers,
Jack Hamm

On Sat, Aug 11, 2018 at 1:35 AM Paul White <email address hidden>
wrote:

> Jack,
>
> We are sorry that we do not always have the capacity to review all
> reported bugs in a timely manner. You reported this bug some time ago
> and there have been many changes in Ubuntu and Firefox since that time.
>
> We would like to close this bug report but before we do we are asking do
> you still see a problem related to the one that you reported? Please let
> us know if you do.
>
> If we do not hear from you the bug report will close itself in
> approximately 60 days time.
>
> Thank you for helping make Ubuntu better.
>
> Paul White
> [Ubuntu Bug Squad]
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/747995
>
> Title:
> Mouse stops responding in Firefox and then interrupts all mouse usage
> (no left click, no right click) and trackpad fails
>
> Status in firefox package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> After loading Firefox, an external USB mouse (Logitech wireless) stop
> responding to clicks. The motion works fine, but right/left clicks
> stop working. Additionally, even after the external mouse is
> disconnected, the builtin trackpad doesn't function with the same
> symptoms.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: firefox 4.0~rc2+build3+nobinonly-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
> Uname: Linux 2.6.38-7-generic i686
> Architecture: i386
> Date: Fri Apr 1 23:58:41 2011
> ExecutablePath: /usr/lib/firefox-4.0/firefox-bin
> FirefoxPackages:
> firefox 4.0~rc2+build3+nobinonly-0ubuntu2
> flashplugin-installer N/A
> adobe-flashplugin N/A
> icedtea-plugin N/A
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330)
> ProcEnviron:
> LANGUAGE=en_US:en
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: firefox
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/747995/+subscriptions
>

Revision history for this message
Paul White (paulw2u) wrote :

Thanks Jack. Closing by marking "Invalid" as issue was never confirmed.

Changed in firefox (Ubuntu):
status: Incomplete → Invalid
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