firefox 3.6.13 will not export bookmarks

[Charlie Kravetz]

Binary package hint: firefox

RELEASE: Lucid Lynx
CD/DVD VARIANT: 32bit Xubuntu installed when Xubuntu 10.04 was released

SYMPTOMS:
In attempting to export bookmarks as HTML, after completing the export, the bookmark does not exist in the directory exported to.

STEPS TO REPRODUCE:

1. Start firefox in Xubuntu 10.04, fully up-to-date
2. Go to Bookmarks -> Organize Bookmarks -> Import and Backup -> Export HTML...
3. Give the file to be exported a name, if desired.
4. click on "Save"
5. Observe the file appears to be saved, but does not exist on your hard drive.
6. Tools -> Error Console give the following:
Error: uncaught exception: [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIPlacesImportExportService.exportHTMLToFile]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: chrome://browser/content/places/places.js :: PO_exportBookmarks :: line 395" data: no]

7. There are no visible error messges or indications that the save did fail.

This is reproducable at any time with firefox in Xubuntu 10.04

 charlie@whynot: ~ $ apt-cache policy firefox
firefox:
  Installed: 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
  Candidate: 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
  Version table:
 *** 3.6.13+build3+nobinonly-0ubuntu0.10.04.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
        100 /var/lib/dpkg/status
     3.6.3+nobinonly-0ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages

 charlie@whynot: ~ $ lsb_release -rd
Description: Ubuntu 10.04.2 LTS
Release: 10.04

This can not be reproduced in Natty Narwhal with firefox 4.0~b10+build1+nobinonly-0ubuntu2 0

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic i686
Architecture: i386
Date: Sun Feb 6 15:19:54 2011
FirefoxPackages:
 firefox 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 firefox-gnome-support 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 firefox-branding 3.6.13+build3+nobinonly-0ubuntu0.10.04.1
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Xubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1)
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
SourcePackage: firefox

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Your problem may have been fixed with some of the updates.

It would help us a lot if you could test on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal:

apport-collect 714295

and add any additional information that you think relevant. Alternatively, please confirm that this is no longer a problem and that we can close the report. If we do not hear from you the bug report will close itself in approximately two months time.

Thank you again for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]