Ubuntu
firefox package

firefox crash while trying to save a pdf

Bug #70797 reported by Andrea Gamba on 2006-11-07

This bug report is a duplicate of: Bug #45008: MASTER firefox theme crash. Edit Remove

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	New	Undecided	Unassigned

Bug Description

Firefox crashed while trying to save
http://files.support.epson.com/pdf/pr165p/pr165pps.pdf

Revision history for this message

Andrea Gamba (andrea-gamba) wrote on 2006-11-07:

crash report Edit (38.0 MiB, text/plain)

Crash report included

Revision history for this message

Hilario J. Montoliu (hjmf) (hmontoliu) wrote on 2006-12-19:

There seems to be a moderate number of reports with the same behaviour so unless someone thinks the opposite I'm going to merge those common reports.

The bug reports with same sythoms are: bug #45008, bug #64734, bug #65183, bug #68168, bug #70018, bug #70185, bug #70797, bug #71033, bug #72392, bug #72488, bug #72650, bug #73403, bug #74720, bug #75129, bug #75835, bug #75846,

We still need more information on this bug, so please any new comment/attach should go into bug #45008 as it might be the master bug of this problem. Please try to follow the hints in https://wiki.ubuntu.com/DebuggingFirefox it will be of great help for us in tracking down this problem.

Revision history for this message

EngDrewman (agm777) wrote on 2007-02-05:

crash report Edit (11.5 MiB, text/plain)

I had the same problem on another site- my college's online course site called WebCT6- https://online.csus.edu. Don't know if it is of any relevance but the site uses java extensively.

Revision history for this message

Hilario J. Montoliu (hjmf) (hmontoliu) wrote on 2007-02-06: Re: [Bug 70797] Re: firefox crash while trying to save a pdf

El lun, 05-02-2007 a las 23:04 +0000, EngDrewman escribió:
> I had the same problem on another site- my college's online course site
> called WebCT6- https://online.csus.edu. Don't know if it is of any
> relevance but the site uses java extensively.

Thanks for your bug report. We can not determine if this is the same
bug, so please open a new bug report by following the instructions on
https://wiki.ubuntu.com/MozillaTeam/Bugs
This will greatly aid us in tracking down your problem.

It is of particular interest that you run apport-retrace -d against
your crash report before uploading since your crash report doesn't have
debugging symbols.

When you'll open that new bug report it will be very useful if you include
this information:

Is reproducible?
Which are the steps to reproduce the crash?
Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?

Thanks.