Firefox shows some or all images as black rectangles [Lucid]

Bug #587945 reported by jeffbronks
16
This bug affects 4 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Ubuntu release: 10.04
Firefox release: 3.6.3

What I expected to happen: images displayed correctly in web pages

What happened instead: some or all images on some web pages displayed either as (a) a black rectangle, or (b) a black rectangle with a random rectangular area of the original image showing in a random place. In case (b), it is sometimes possible to see the whole image by dragging the visible, cropped part around the screen and then releasing it.

Other information: It may be relevant that my system has an Intel 845G graphics chipset, which is not well supported by Ubuntu. However, no other applications have a problem displaying JPEGs. GIMP, Nautilus, default image viewer are all OK.

Example of a web page showing the problem: http://workhorsetractors.com/

Example of a web page NOT showing the problem: http://pt3.educ.nicholls.edu/histjpl/Jerome%20Case.htm

Running Firefox in safe mode (firefox -safe-mode) makes no difference.

There are some reports for older versions of Firefox that zooming the window in and out can cause a similar effect. However, this is not the same bug. This bug occurs at a zoom factor of 100%.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Mon May 31 16:26:38 2010
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
jeffbronks (jeffbronks) wrote :
Revision history for this message
Jamie (solowinter) wrote :

Same problem under Kubuntu 10.04. My graphics card is an ATI Radeon 9000 RV250. This problem started with Lucid and seems to only happen in Firefox.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Jamie (and anyone else affected),

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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