firefox crashed when running pingtest.net

[Bill Ellis]

Binary package hint: firefox

when trying to running a test at the site pingtest.net I get a security error: asking to allow a connection to the site. I allow. The test then hangs and then firefox shutsdown with no further warning or error or will instantly shutdown firefox.

ProblemType: Crash
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.3+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Sat May 29 10:01:36 2010
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/firefox-3.6.3/firefox-bin
FirefoxPackages:
 firefox 3.6.3+nobinonly-0ubuntu4
 firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
 firefox-branding 3.6.3+nobinonly-0ubuntu4
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcCmdline: /usr/lib/firefox-3.6.3/firefox-bin
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x110422 <__kernel_vsyscall+2>: ret
 PC (0x00110422) ok
 destination "(%esp)" (0xbf89415c) ok
 SP (0xbf89415c) ok
 Reason could not be automatically determined. (Unhandled exception in kernel code?)
Signal: 11
SourcePackage: firefox
StacktraceTop:
 ?? () from /usr/lib/flashplugin-installer/libflashplayer.so
 ?? () from /usr/lib/flashplugin-installer/libflashplayer.so
 ?? () from /usr/lib/flashplugin-installer/libflashplayer.so
 ?? () from /usr/lib/flashplugin-installer/libflashplayer.so
 ?? () from /usr/lib/flashplugin-installer/libflashplayer.so
Title: firefox-bin crashed with SIGSEGV
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

NEW FIREFOX CRASH REPORT:

Add-ons: <email address hidden>:3.6,<email address hidden>:0.9rc2,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.2.2,<email address hidden>:2.99.0.8,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.8.1,<email address hidden>:1.0.4,<email address hidden>:3.6,<email address hidden>:3.6,<email address hidden>:3.6,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.11
BuildID: 20101013120202
CrashTime: 1287876273
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1287833450
ProductName: Firefox
ReleaseChannel: default
SecondsSinceLastCrash: 692
StartupTime: 1287875605
Theme: classic/1.0
Throttleable: 1
URL: http://www.pingtest.net/
Vendor: Mozilla
Version: 3.6.11

This report also contains technical information about the state of the application when it crashed.

[Apport retracing service (apport)]

StacktraceTop:
 ?? ()
 ?? ()
 ?? ()
 ?? ()
 ?? ()

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal:

apt-cache policy flashplugin-installer flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin

This will let us know what flash players you have installed so that we can better diagnose your issue. Thank you.

[Bill Ellis (sille777)]

the results of the command:

flashplugin-installer:
  Installed: 10.0.45.2ubuntu1
  Candidate: 10.0.45.2ubuntu1
  Version table:
 *** 10.0.45.2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Packages
        100 /var/lib/dpkg/status
flashplugin-nonfree:
  Installed: (none)
  Candidate: 10.0.45.2ubuntu1
  Version table:
     10.0.45.2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Packages
swfdec-mozilla:
  Installed: (none)
  Candidate: 0.8.2-1ubuntu2
  Version table:
     0.8.2-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
mozilla-plugin-gnash:
  Installed: (none)
  Candidate: 0.8.7-0ubuntu1
  Version table:
     0.8.7-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
adobe-flashplugin:
  Installed: (none)
  Candidate: 10.0.45.2-1lucid1
  Version table:
     10.0.45.2-1lucid1 0
        500 http://archive.canonical.com/ubuntu/ lucid/partner Packages

[Bill Ellis (sille777)]

It seems this bug is limited to the firefox browser. I've tried with Opera and Chromium browsers with no program crashes. Opera does give a security pop-up when running a test, but Chromium does not have such a warning.

I do get errors reported by the test that it cant report packet loss though (partially due to my routers security settings), but the other test parameters report fine where if I use FireFox the browser crashes and shuts down.

[Bill Ellis (sille777)]

After several Firefox updates and an upgrade to Maverick the same issue remains

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Paul White (paulw2u)]

Bill, we are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Presumably this problem was a one time occurrence and/or is no longer an issue? Can the bug report now be closed? If we do not hear from you the bug report will close itself in approximately 60 days time.

Thank you again for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]