firefox will not run subsequent to 10.04 beta upgrade

Bug #552923 reported by B C Sharp
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: firefox

upgraded to 10.04 beta; after completion and downloading updates, tried to start firefox; nothing happens. seamonkey and chrome both run as they did before.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6+nobinonly-0ubuntu6
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-18-generic i686
Architecture: i386
CheckboxSubmission: 9ceaa3ac7467ff11f57d1b63cfacc3ae
CheckboxSystem: e704f33cc0866ff0f0256a33de39ea1c
Date: Wed Mar 31 16:05:38 2010
FirefoxPackages:
 firefox 3.6+nobinonly-0ubuntu6
 firefox-gnome-support N/A
 firefox-branding 3.6+nobinonly-0ubuntu6
 abroswer N/A
 abrowser-branding N/A
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: firefox

Revision history for this message
B C Sharp (bsharp914) wrote :
Revision history for this message
Draycen DeCator (ddecator) wrote :

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
B C Sharp (bsharp914) wrote : Re: [Bug 552923] Re: firefox will not run subsequent to 10.04 beta upgrade

Thank you for your reply and suggestion.

I am able to run Firefox using the profile manager as you said, but only
that one session. I tried creating and saving a new profile with no luck. I
then tried deleting the old profiles (and the related files/directories) and
creating a new default profile- and I get the same result: it works once,
and then after shutting the Firefox window, I can't get it to reopen.

I then tried deleting the package and reinstalling it after a reboot. I also
tried running Firefox only at the command line in terminal. All get the
same result: the drive spins briefly, and then nothing; system monitor
doesn't show Firefox running in the process list.

I'd appreciate any other suggestions or help you can offer, but I realize
there are probably other more important bugs out there- and I can always
wait until end of April and do a fresh install.

Thanks again-
B.

On Wed, Mar 31, 2010 at 9:33 PM, Draycen DeCator <email address hidden> wrote:

> Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can
> become corrupt and/or extensions can conflict. Could you please try
> this with a new profile and see if the problem still exists? You do not
> need to delete your old profile to test. If this helps, you might want
> to try to disable all your extensions and re-enable them one by one
> until you find the problematic one.
>
> You can start the profile manager with the following command:
> firefox -ProfileManager
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> firefox will not run subsequent to 10.04 beta upgrade
> https://bugs.launchpad.net/bugs/552923
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> upgraded to 10.04 beta; after completion and downloading updates, tried to
> start firefox; nothing happens. seamonkey and chrome both run as they did
> before.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6+nobinonly-0ubuntu6
> ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-18-generic i686
> Architecture: i386
> CheckboxSubmission: 9ceaa3ac7467ff11f57d1b63cfacc3ae
> CheckboxSystem: e704f33cc0866ff0f0256a33de39ea1c
> Date: Wed Mar 31 16:05:38 2010
> FirefoxPackages:
> firefox 3.6+nobinonly-0ubuntu6
> firefox-gnome-support N/A
> firefox-branding 3.6+nobinonly-0ubuntu6
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/552923/+subscribe
>

--
"They who can give up essential liberty to obtain a little temporary safety,
deserve neither liberty nor safety." -- Ben Franklin, 1775

"It's difficult to get a man to understand something when his salary depends
on him not understanding it." - Upton Sinclair

Revision history for this message
Draycen DeCator (ddecator) wrote :

Do you have Prism installed on your system? It sounds like you may be experiencing bug 518422.

Revision history for this message
Micah Gersten (micahg) wrote :

Prism isn't the cause of that bug, but only is a symptom of the problem.
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 518422, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Revision history for this message
B C Sharp (bsharp914) wrote :

thank you- yes, I have Prism installed; yes I will put any discussion into
that report.

On Thu, Apr 1, 2010 at 12:34 AM, Micah Gersten <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 518422 ***
> https://bugs.launchpad.net/bugs/518422
>
> Prism isn't the cause of that bug, but only is a symptom of the problem.
> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. This particular bug has already been reported and is a duplicate of
> bug 518422, so it is being marked as such. Please look at the other bug
> report to see if there is any missing information that you can provide, or
> to see if there is a workaround for the bug. Additionally, any further
> discussion regarding the bug should occur in the other report. Please
> continue to report any other bugs you may find.
>
> ** This bug has been marked a duplicate of bug 518422
> [MASTER] Firefox does not start with certain addons installed
>
> --
> firefox will not run subsequent to 10.04 beta upgrade
> https://bugs.launchpad.net/bugs/552923
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “firefox” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: firefox
>
> upgraded to 10.04 beta; after completion and downloading updates, tried to
> start firefox; nothing happens. seamonkey and chrome both run as they did
> before.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: firefox 3.6+nobinonly-0ubuntu6
> ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-18-generic i686
> Architecture: i386
> CheckboxSubmission: 9ceaa3ac7467ff11f57d1b63cfacc3ae
> CheckboxSystem: e704f33cc0866ff0f0256a33de39ea1c
> Date: Wed Mar 31 16:05:38 2010
> FirefoxPackages:
> firefox 3.6+nobinonly-0ubuntu6
> firefox-gnome-support N/A
> firefox-branding 3.6+nobinonly-0ubuntu6
> abroswer N/A
> abrowser-branding N/A
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> ProcEnviron:
> LANG=en_US.utf8
> SHELL=/bin/bash
> SourcePackage: firefox
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/552923/+subscribe
>

--
"They who can give up essential liberty to obtain a little temporary safety,
deserve neither liberty nor safety." -- Ben Franklin, 1775

"It's difficult to get a man to understand something when his salary depends
on him not understanding it." - Upton Sinclair

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