Firefox total blank screen after apt-get upgrade

Bug #299227 reported by portseven
8
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Have just done an apt-get update; apt-get upgrade on a Thinkpad x60s running Hardy

After the upgrade, I closed and restarted Firefox as instructed, and it seems broken!

It launches but all there is, is the window and window deceration, so buttons, no address bar, no menu, no web-page display nothing!!

I have managed to re-create this in the sense that it keeps on happening, I have even launched it from the command-line with no different results. I tried opening a new-tab but get no respsonse, the only keys I tried that works is ctrl-o (new window)

So I think this is a bug, I have installed ephiphany-browser as a work round (posting this from that)

Revision history for this message
portseven (portseven) wrote :
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Guillermo Belli (glock24) wrote :

Try with an empty profile, as themes, extensions and some preferences could cause trouble after upgrading to a new version of firefox.

Rename your ~/.mozilla folder to ~/.mozilla.bak and start firefox. It should create a freh profile directory, if a corrupt profile was tha cause, it should be working fine now.

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PatrikHermansson (patrik-paheco) wrote :

I've tried with a fresh profile, no success. safe-mode won't work either.

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spudly (spudly) wrote :

Same problem here on intrepid. Just upgraded firefox to 3.0.4+nobinonly-0ubuntu0.8.10.1 and now I have the blank screen described above.

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spudly (spudly) wrote :

solved the problem on my box. There was an instance of the firefox process that wasn't closing properly or something because running 'killall firefox' in the terminal solved the problem. This probably has something to do with the fact that it was upgraded while firefox was running. :)

Revision history for this message
portseven (portseven) wrote :

The problem went away after rebooting the system. So spudly's suspicion of processes hanging around looks like it might be it.

Fix the upgrade script maybe?

Revision history for this message
David Stansby (dstansby-deactivatedaccount) wrote :

Yep, that seems to be the problem. Same happened to me, I updated whilst using firefox. I just went into system monitor, kiled firefox and opened a new window. Problem solved :D

Changed in firefox:
status: New → Invalid
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