Downloads dialog box is blank

[Douglas Green]

Testcase to test on latest firefox 1.5.0.x (dapper) as well as on latest 2.0.0.x (edgy, feisty, gutsy)
  (backup your .mozlla directory in case something goes wrong)
  + unpack attached profile in your .mozilla/firefox directory (-> http://launchpadlibrarian.net/6347597/profile.tar)
  + edit .mozilla/firefox/profiles.ini to point to that directory (in section [Profile0])
  + note if download manager is empty/blank like in screenshot: http://launchpadlibrarian.net/5622475/downloads.jpg

------------- reports summary below:
The downloads dialog box remains blank. Normally it lists your downloads, their progress, etc. But when I download anything it simply remains totally blank and doesn't list anything, although downloads work fine. I have Dapper Drake Flight 3 for AMD64.

To reproduce this issue, download some files through firefox and click Tools > Downloads in case the download box doesn't appear. It remains blank although downloads do complete successfully.

[Petr Tomeš (ptomes)]

I can't confirm this bog on flight-3/dapper-live-i386 with default settings.

[Francois-Denis Gonthier (fdgonthier)]

Never ever had that problem too and I went through many Flight's.

Reporter, does it still happen? Many things were updated since Flight 3

[Vassilis Pandis (pandisv)]

I can't reproduce this on Dapper Drake FL5 with all updates installed this morning.

[Vassilis Pandis (pandisv)]

Douglas, is this still a problem?

[Vassilis Pandis (pandisv)]

The original reporter does not respond and since nobody can confirm this, I'm rejecting it. If you feel you should, please reopen.

[Matt Thompson (mattthompson)]

I can confirm this bug, this happens to me too. (I'm on Edgy with firefox 2.0.0.1)

I've attached a screenshot of the dialog box.

[Freddy Martinez (freddymartinez9)]

I can't confirm this either. However I am on Edgy with with Fx 2.0. Do you have any steps to reproduce this? How large are your downloads?

[Matt Thompson (mattthompson)]

For me it's not only when I download anything, it's all the time the downloads box is like this. If there are any config files that would be of any use I'll post them.

[Matt Thompson (mattthompson)]

I've just created a new firefox profile and now it's working fine.

Might my profile have been corrupted somehow?

[Freddy Martinez (freddymartinez9)]

most likely. I'll keep this bug report open for now, maybe some other users
can duplicate it.

On 1/7/07, Matt Medland <email address hidden> wrote:
>
> I've just created a new firefox profile and now it's working fine.
>
> Might my profile have been corrupted somehow?
>
> --
> Downloads dialog box is blank
> https://launchpad.net/bugs/29012
>

--
Freddy Martinez
Kubuntu. GNU / Linux for human beings.
www.chi.ubuntu-us.org
</message>

[Alexander Sack (asac)]

Matt, do you still have your old profile?

Unless we can at least find what in the profile is causing this, we cannot process this issue. So not Confirmed. Changing state accordingly.

[Matt Thompson (mattthompson)]

Hi,

Here's the profile, hope it helps. :)

[Matt Thompson (mattthompson)]

I've remembered that another thing that didn't work was that new pages never opened in a new tab as I told them too in the preferences. They opened in a new window annoyingly.

Cheers,

Matt

[John Vivirito (gnomefreak)]

Alexander were you able to find anything in the profile that would cause this issue?
Matt the bug about firefox not opening new windows in tab is another bug report. I dont remember what one but i believe it was fixed. Please upgrade to latest ubuntu version of firefox in edgy repos and let me know. If it still doesnt open in tabs please file another bug report for that issue.

[Tobias Pflug (tobias-pflug)]

I am experiencing the very same problem on feisty now. I didn't have these problems before.
Now I also don't see the downloads anywhere. I also installed some download statusbar plugin.
Neither this, nor the normal download widget shows anything.

[Tobias Pflug (tobias-pflug)]

Update from my side:

In may case this appears to be the cause of a screw up inthe profiles, maybe through a plugin.
When starting a new profile the problem is gone

[Alexander Sack (asac)]

On Tue, Apr 24, 2007 at 09:11:27PM -0000, Tobias Pflug wrote:
> Update from my side:
>
> In may case this appears to be the cause of a screw up inthe profiles, maybe through a plugin.
> When starting a new profile the problem is gone
>

Probably you have a bad extension installed. Try to start in safe-mode
and see if things go away:

 # firefox -safe-mode

if this helps, try to uninstall extensions one by one until its fixed
and let us know which extension caused the troubles.

Thanks,

 - Alexander

[sneakypete (peteburgers)]

I have the same problem with my Edge Ubuntu installation:

* The download box is always blank
* When "Save Page As..." or "Save Link As..." are selected from the context menu, nothing happens - no dialog is displayed.
* Only one profile is affected - other profiles work fine.
* Starting in safe mode doesn't fix the problem, neither does uninstalling all extensions

I have attached my Profile.

[wombat (wombat-flashmail)]

I had the same problem but I took a punt and deleted (actually renamed) the downloads.rdf file and it worked. FF creates a new file and off it goes.

I'm running Feisty and FF 2.0.0.3

I tried to open the file first but gedit couldn't work out the character coding so I suspected it was faulty. I would have attached the deleted one but who knows what it would reveal about me ;)

[Alexander Sack (asac)]

i dropped your downloads.rdf in my profile and cannot reproduce. Maybe there was a bug once that is now gone?

In your downloads.rdf i see an entry which appears to contain duplicate nodes (DateStarted, DateEnded ...) - see below. Anyway, latest firefox in feisty doesn't choke on this if i drop it in my profile ... so please let us know if its gone for you as well (when using the profile directory attached to this bug).

Thanks!

=== Somehow Duplicated: DateStarted, DateEnded, DownloadState, ProgressPercent
  <RDF:Description RDF:about="file:///tmp/ng-spice-rework-17.tar.gz"
                   NC:Name="ng-spice-rework-17.tar.gz">
    <NC:Transferred>5745KB of 5781KB</NC:Transferred>
    <NC:Transferred>4320KB of 5781KB</NC:Transferred>
    <NC:URL RDF:resource="http://mesh.dl.sourceforge.net/sourceforge/ngspice/ng-spice-rework-17.tar.gz"/>
    <NC:File RDF:resource="file:///tmp/ng-spice-rework-17.tar.gz"/>
    <NC:DateStarted NC:parseType="Date">Wed May 02 16:35:19 GMT 2007 +049525</NC:DateStarted>
    <NC:DateStarted NC:parseType="Date">Wed May 02 17:34:29 GMT 2007 +741857</NC:DateStarted>
    <NC:DateEnded NC:parseType="Date">Wed May 02 16:35:56 GMT 2007 +680689</NC:DateEnded>
    <NC:DateEnded NC:parseType="Date">Wed May 02 17:34:53 GMT 2007 +532467</NC:DateEnded>
    <NC:DownloadState NC:parseType="Integer">1</NC:DownloadState>
    <NC:DownloadState NC:parseType="Integer">3</NC:DownloadState>
    <NC:ProgressPercent NC:parseType="Integer">100</NC:ProgressPercent>
    <NC:ProgressPercent NC:parseType="Integer">75</NC:ProgressPercent>
  </RDF:Description>

[sneakypete (peteburgers)]

The problem is still there when using the profile I attached earlier. I tried renaming downloads.rdf as wombat suggested, but it made no difference - same symptoms, and a new downloads.rdf file was NOT created by firefox.

I don't think downloads.rdf is the cause of this problem for me. Alexander - can you try to reproduce by downloading my entire profile?

I'm using Ubuntu Edgy, FF 2.0.0.4

[jcard0na (javier-cozybit)]

I have the same problem, FF 2.0.0.4, Ubuntu Feisty.

Starting firefox in safe mode did not solve the problem ('firefox -safe-mode')

[jcard0na (javier-cozybit)]

Also confirmed that the problem does not appear when I use a newly created profile, and reappears when I go back to the faulty profile.

[jcard0na (javier-cozybit)]

It appears that the download.rdf file gets corrupted. The following XML tags were missing on my file:
  <RDF:Seq RDF:about="NC:DownloadsRoot">
  </RDF:Seq>

This worked for me:

Workaround: Create a new profile and copy over the downloads.rdf from the new profile onto the profile where the problem appears. Alternatively, you can also copy the attached downloads.rdf file.

[perriman (chuchiperriman)]

This bug is in gutsy too. Firefox 2.0.0.6

[perriman (chuchiperriman)]

I see all popup windows blank and firefox doesn't response. Opening download, save page, preferences...

[perriman (chuchiperriman)]

Nothing, I have created a new profile and the problem is there... I have executed firefox in a console and I get the attached output.

[Alexander Sack (asac)]

On Fri, Aug 31, 2007 at 08:50:00PM -0000, perriman wrote:
> Nothing, I have created a new profile and the problem is there... I have
> executed firefox in a console and I get the attached output.

any extensions/plugins installed?

 - Alexander

[perriman (chuchiperriman)]

I find the problem. The problem was the gnome theme. I have the gray theme. If I change the them to Human them, all works fine...

My real problem is https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/123569

[Denis (denis-clijsters)]

I can confirm this bug in gutsy firefox 2.0.0.10

After deleting downloads.rdf everything works fine!

[Yajun Wang (yalding)]

Thank Denis for the fix. I do not even remember when this bug appears on my Ubuntu box. It is working after all!

[Andrew J. Montalenti (pixelmonkey)]

I thought this was a bug with firefox 2/3 on Ubuntu hardy, but it turns out it's a feature. You have to go to Edit > Preferences > Privacy and check off "Remember what I've downloaded" for items to remain in FF's download dialog. Somewhat counter-intuitive. Attaching screeny.

[shafin (mahdee-jameel)]

I can confirm this bug on firefox 3.0.3 on Intrepid

[John Vivirito (gnomefreak)]

On 02/23/2009 03:53 PM, shafin wrote:
> I can confirm this bug on firefox 3.0.3 on Intrepid
>
why are you not updated to 3.0.6? if you havent done yet you need to
uncomment security repos. the updated version may already have fixed
this. Please upgrade to 3.0.6 in Intrepid from our repoistories.

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

[John Vivirito (gnomefreak)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Dan Quade (danquade)]

I don't care how little info this bug has. IT IS REAL. Stop fucking pretending it's not. Setting back to confirmed.

[John Vivirito (gnomefreak)]

unimatrix: first off please follow the CoC when posting to bugs/mailing lists/ect... the link below is to the CoC for your reading pleasure.
Second: you have not posted to this bug before with any information so i suggest 1 of 2 things
1. try what the others have tried.
2. File your own bug.

These reasons are here because you may have same symptoms with a different problem.

CoC link: http://www.ubuntu.com/community/conduct/

Please read it.

Closing bug report, user needs to file his own