When you use Network Access for the very first time on a remote system using recent versions of Netscape or Mozilla browsers, the automatic plug-in installation mechanism downloads the Network Access client-side components. There are two components: the plug-in itself, and a standalone application that needs to run with root privileges. Therefore, it must be installed on the remote system as a suid root application. The plug-in installation process tries to use 'su' or 'sudo' utilities to elevate user privileges to perform the installation. Sometimes, due to policy restrictions, these privileges are unavailable. In this case, you can download the plug-in and other components, and install them manually. To install the Network Access plug-in manually Download the plugin and the SSLVpn.tgz file from the following locations: * Plugin * Other components SSLVpn.tgz contains the full paths to the application files (under /usr/local/lib). Do not attempt to install these in a different directory. For security reasons, it is important to preserve all the directories permissions and ownership of the files included in the package (and, of course, to make sure that the svpn application is suid root).This command: * cd /; tar xpzvf should do the job on most systems. You can install the plug-in np_F5_SSL_VPN.so for a particular user (for example, in the directory $HOME/.mozilla/plugins) or system-wide (for example, in /usr/local/lib/mozilla/plugins). To uninstall Network Acces client-side components from the system, simply remove (recursively) the directory /usr/local/lib/F5Networks/SSLVPN and the plug-in from the installed location.