package firefox 1:1snap1-0ubuntu5 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

Bug #2074291 reported by Neo Rey
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

during then upgrade from Ubuntu 22.04 to 24.04 this error

ProblemType: Package
DistroRelease: Ubuntu 24.04
ProcVersionSignature: Ubuntu 6.8.0-39.39-generic 6.8.8
Uname: Linux 6.8.0-39-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sun Jul 28 10:21:25 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-11-21 (615 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6
 apt 2.7.14build2
Snap: firefox 128.0.3-1 (stable)
SnapChanges:
 ID Status Spawn Ready Summary
 82 Error 2024-07-28T10:20:58+02:00 2024-07-28T10:21:24+02:00 Install "firefox" snap
 83 Done 2024-07-28T11:19:08+02:00 2024-07-28T11:19:25+02:00 Install "firefox" snap
Title: package firefox 1:1snap1-0ubuntu5 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-07-28 (0 days ago)
mtime.conffile..etc.init.d.apport: 2024-04-23T13:30:10

Revision history for this message
Neo Rey (neorey) wrote :
tags: removed: need-duplicate-check
Paul White (paulw2u)
affects: ubuntu → firefox (Ubuntu)
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