package firefox 123.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

Bug #2057705 reported by Philip van Ulden
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
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Bug Description

==> Checking connectivity with the snap store
==> Installing the firefox snap
2024-03-12T20:49:44Z INFO Waiting for automatic snapd restart...
error: cannot perform the following tasks:
- Run hook connect-plug-host-hunspell of snap "firefox" (run hook "connect-plug-host-hunspell": cannot perform operation: mount --rbind /home /tmp/snap.rootfs_b1St4v//home: Permission denied)
dpkg: error processing archive /tmp/apt-dpkg-install-p02kAs/00-firefox_1snap1-0ubuntu2_amd64.deb (--unpack):
 new firefox package pre-installation script subprocess returned error exit status 1
Please restart all running instances of firefox, or you will experience problems.
Preparing to unpack .../01-fonts-droid-fallback_6.0.1r16-1.1build1_all.deb ...
Unpacking fonts-droid-fallback (1:6.0.1r16-1.1build1) over (1:6.0.1r16-1.1) ...
Preparing to unpack .../02-fonts-kacst_2.01+mry-15_all.deb ...
Unpacking fonts-kacst (2.01+mry-15) over (2.01+mry-14) ...
Preparing to unpack .../03-fonts-kalapi_1.0-4_all.deb ...
Unpacking fonts-kalapi (1.0-4) over (1.0-3) ...
Preparing to unpack .../04-fonts-lato_2.0-2.1_all.deb ...
Unpacking fonts-lato (2.0-2.1) over (2.0-2) ...
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/firefox.0.crash'
                                                                                 Preparing to unpack .../05-fonts-smc-anjalioldlipi_7.1.2-2_all.deb ...
Unpacking fonts-smc-anjalioldlipi (7.1.2-2) over (7.1.2-1) ...
Preparing to unpack .../06-fonts-smc-rachana_7.0.2-1build1_all.deb ...
Unpacking fonts-smc-rachana (7.0.2-1build1) over (7.0.2-1) ...
Preparing to unpack .../07-fonts-smc-dyuthi_3.0.2-2_all.deb ...
Unpacking fonts-smc-dyuthi (3.0.2-2) over (3.0.2-1) ...
Preparing to unpack .../08-fonts-smc-chilanka_1.540-1_all.deb ...
Unpacking fonts-smc-chilanka (1.540-1) over (1.400-1) ...
Preparing to unpack .../09-fonts-smc-gayathri_1.110-2-1_all.deb ...
Unpacking fonts-smc-gayathri (1.110-2-1) over (1.100-1) ...
Preparing to unpack .../10-fonts-smc-karumbi_1.1.2-2_all.deb ...
Unpacking fonts-smc-karumbi (1.1.2-2) over (1.1.2-1) ...
Preparing to unpack .../11-fonts-smc-keraleeyam_3.0.2-2_all.deb ...
Unpacking fonts-smc-keraleeyam (3.0.2-2) over (3.0.2-1) ...
Preparing to unpack .../12-fonts-smc-manjari_2.000-3_all.deb ...
Unpacking fonts-smc-manjari (2.000-3) over (1.710-1) ...
Preparing to unpack .../13-fonts-smc_7.2_all.deb ...
Unpacking fonts-smc (1:7.2) over (1:7.1) ...
Errors were encountered while processing:
 /tmp/apt-dpkg-install-p02kAs/00-firefox_1snap1-0ubuntu2_amd64.deb
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 123.0.1+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-100.110~20.04.1-generic 5.15.143
Uname: Linux 5.15.0-100-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair blackmagic_io
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lightdm 4235 F.... pulseaudio
 /dev/snd/controlC0: lightdm 4235 F.... pulseaudio
BuildID: 20240304104836
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Tue Mar 12 20:50:53 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2021-07-04 (982 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.3
 apt 2.4.11
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 123.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2024-03-12 (0 days ago)
dmi.bios.date: 03/02/2022
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4101
dmi.board.asset.tag: Default string
dmi.board.name: Pro WS X570-ACE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4101:bd03/02/2022:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnProWSX570-ACE:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2023-10-16T00:53:30.689652

Revision history for this message
Philip van Ulden (pvanulden) wrote :
tags: removed: need-duplicate-check
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