package firefox 120.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Dastan Hormozinejad]

https://bugs.launchpad.net/bugs/2003045

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 120.0.1+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-91.101-generic 5.15.131
Uname: Linux 5.15.0-91-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sh 853 F.... pulseaudio
BuildID: 20231129155202
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Tue Jan 2 00:39:18 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2024-01-01 (0 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
IpRoute:
 default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600
 169.254.0.0/16 dev wlp2s0 scope link metric 1000
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.3 metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt 2.4.11
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 120.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2024-01-02 (0 days ago)
dmi.bios.date: 04/07/2011
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K53E.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K53E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK53E.208:bd04/07/2011:br4.6:svnASUSTeKComputerInc.:pnK53E:pvr1.0:rvnASUSTeKComputerInc.:rnK53E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:sku:
dmi.product.family: K
dmi.product.name: K53E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Amin Bandali (bandali)]

Hello,

Unfortunately I don't have any ideas as to why this may have happened.

Is there perhaps anything unusual about your system setup, for example home directories in a different location than /home/youruser ? Or perhaps unusual networking setup, like lacking IPv4 connectivity?

Also, are you able to reproduce this issue? If so, could you please provide steps so I could try reproducing it on my end?

Thanks.