package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

Bug #2037411 reported by Catalin Manea
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
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Bug Description

sudo apt install firefox
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following NEW packages will be installed:
  firefox
0 upgraded, 1 newly installed, 0 to remove and 4 not upgraded.
Need to get 72,3 kB of archives.
After this operation, 261 kB of additional disk space will be used.
Get:1 http://ro.archive.ubuntu.com/ubuntu jammy/main amd64 firefox amd64 1:1snap1-0ubuntu2 [72,3 kB]
Fetched 72,3 kB in 1s (115 kB/s)
Preconfiguring packages ...
Selecting previously unselected package firefox.
(Reading database ... 273819 files and directories currently installed.)
Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ...
=> Installing the firefox snap
==> Checking connectivity with the snap store
==> Installing the firefox snap
error: cannot perform the following tasks:
- Copy snap "firefox" data (unlinkat /var/snap/firefox/common/host-hunspell/en_US.aff: read-only file system)
- Run hook connect-plug-host-hunspell of snap "firefox" (run hook "connect-plug-host-hunspell": cannot locate base snap core22: No such file or directory)
dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):
 new firefox package pre-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox (not installed)
ProcVersionSignature: Ubuntu 6.2.0-33.33~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
AptOrdering:
 firefox:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Sep 26 15:20:23 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2023-08-08 (48 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt 2.4.10
SourcePackage: firefox
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Catalin Manea (catamc90) wrote :
description: updated
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