package firefox 117.0.1+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
This bug report will be marked for expiration in 58 days if no further activity occurs. (find out why)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
facing problem while upgrading
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 117.0.1+
ProcVersionSign
Uname: Linux 5.15.0-84-generic x86_64
NonfreeKernelMo
AddonCompatChec
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20230912013654
CasperMD5CheckR
Channel: Unavailable
Date: Wed Sep 20 17:22:12 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2022-01-18 (610 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IpRoute:
default via 192.168.1.1 dev wlp0s20f3 proto dhcp metric 600
169.254.0.0/16 dev docker0 scope link metric 1000 linkdown
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
192.168.1.0/24 dev wlp0s20f3 proto kernel scope link src 192.168.1.57 metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/
PythonDetails: /usr/bin/
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageV
dpkg 1.21.1ubuntu2.2
apt 2.4.10
RunningIncompat
SourcePackage: firefox
Title: package firefox 117.0.1+
UpgradeStatus: Upgraded to jammy on 2023-09-20 (0 days ago)
dmi.bios.date: 06/03/2021
dmi.bios.release: 2.33
dmi.bios.vendor: LENOVO
dmi.bios.version: FKCN33WW(V2.01)
dmi.board.
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0Q55724 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: IdeaPad 5 14ITL05
dmi.product.name: 82FE
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
information type: | Private Security → Public |
tags: | removed: need-duplicate-check |
Hello, and sorry for the late reply here.
If by any chance you still have access to the system, would you be able to show the output of running 'ls -l /var/lib/ snapd/hostfs' in the terminal? The dpkg terminal log included with you bug report says it's not owned by root, and I'm curious as to who the owner is and perhaps why it happened.
Thanks.