package firefox 117.0.1+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[sandy chastain]

im not sure

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 117.0.1+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-84.93~20.04.1-generic 5.15.116
Uname: Linux 5.15.0-84-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: owner 1216 F.... pulseaudio
BuildID: 20230912013654
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Mon Sep 18 20:40:00 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2023-09-16 (2 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
IpRoute:
 default via 192.168.1.1 dev enp1s0 proto dhcp metric 100
 169.254.0.0/16 dev enp1s0 scope link metric 1000
 192.168.1.0/24 dev enp1s0 proto kernel scope link src 192.168.1.173 metric 100
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt 2.4.10
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 117.0.1+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-09-19 (0 days ago)
dmi.bios.date: 04/18/2007
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.12
dmi.board.name: Livermore
dmi.board.vendor: ECS
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd04/18/2007:br5.12:svnCompaq-Presario:pnRX896AAR-ABASR5030NX:pvr:rvnECS:rnLivermore:rvr1.0:cvnHewlett-Packard:ct3:cvr:skuRX896AAR#ABA:
dmi.product.family: 103C_53316J
dmi.product.name: RX896AAR-ABA SR5030NX
dmi.product.sku: RX896AAR#ABA
dmi.sys.vendor: Compaq-Presario