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Bug #2032660 reported by Luca Pavan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

Sometimes tabs don't load their content just because I switch to another tab while they were loading.
---
ProblemType: Bug
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: luca 1456 F.... pulseaudio
 /dev/snd/pcmC0D0p: luca 1456 F...m pulseaudio
 /dev/snd/controlC1: luca 1456 F.... pulseaudio
BuildID: 20230805021307
CasperMD5CheckResult: skip
Channel: release
CurrentDesktop: zorin:GNOME
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:281
DefaultProfilePrefSources:
 /usr/lib/firefox/defaults/pref/vendor-gre.js
 /usr/lib/firefox/defaults/pref/channel-prefs.js
DefaultProfilePrefs: network.manage-offline-status: true (/usr/lib/firefox/defaults/pref/vendor-gre.js)
DefaultProfileThemes: extensions.sqlite corrupt or missing
DistroRelease: Zorin OS 16
ForcedLayersAccel: False
InstallationDate: Installed on 2022-10-01 (325 days ago)
InstallationMedia: Zorin-OS 16.1 Core 64bit
IpRoute:
 default via 192.168.0.1 dev usb0 proto dhcp metric 100
 169.254.0.0/16 dev usb0 scope link metric 1000
 192.168.0.0/24 dev usb0 proto kernel scope link src 192.168.0.102 metric 100
Package: firefox 116.0.2+build1-0ubuntu0.20.04.1 [origin: unknown]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-78.85~20.04.1-generic 5.15.99
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:281
Profile0PrefSources:
 /usr/lib/firefox/defaults/pref/vendor-gre.js
 /usr/lib/firefox/defaults/pref/channel-prefs.js
 prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=116.0.2/20230805021307 (In use)
RunningIncompatibleAddons: False
Tags: focal third-party-packages release-channel
Uname: Linux 5.15.0-78-generic x86_64
UnreportableReason: Questo non è un pacchetto ufficiale di Zorin. Rimuovere tutti i pacchetti di terze parti, quindi riprovare.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/28/2011
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52N.218
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52N
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52N.218:bd01/28/2011:br4.6:svnASUSTeKComputerInc.:pnK52N:pvr1.0:rvnASUSTeKComputerInc.:rnK52N:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:sku:
dmi.product.name: K52N
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2032660

and then change the status of the bug report to 'New'

Please note that your initial report doesn't tell the developers whether you're using the .deb or snap version of Firefox, and which release and flavour of Ubuntu you have installed.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Luca Pavan (anotherlucapavan) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal release-channel third-party-packages
description: updated
Revision history for this message
Luca Pavan (anotherlucapavan) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Dependencies.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : IpAddr.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Lspci.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : PciNetwork.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Profile0Prefs.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : PulseList.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote :

Well, weird clutter 😂. But I just did what you asked. Since I reported my current Firefox bugs here I supposed it was clear that I'm using the local version, so (Firefox version)+build1-0ubuntu0.20.04.1, I'm on Zorin OS Core and using the preinstalled Firefox.

Changed in firefox (Ubuntu):
status: Incomplete → New
description: updated
Revision history for this message
Paul White (paulw2u) wrote :

Thanks for providing that information that will assist the developers.
I see your other Firefox bugs. Please also respond appropriately.
Reporting history doesn't transfer across bug reports.
Thank you for your co-operation.

Revision history for this message
Amin Bandali (bandali) wrote :

Hello,

Are you still able to reproduce this issue with current versions of Firefox? If so, would you please open a bug report on upstream's bug tracker at https://bugzilla.mozilla.org and provide a link here so I could add it to this bug? Thanks.

Revision history for this message
Luca Pavan (anotherlucapavan) wrote :

Sorry, I can't anymore since I now have the flat version. So far it didn't happen even in this package but if it will I'll then report it again here and also open a bug report on bugzilla.mozilla.org, maybe with some logs that I read from the console. Probably the most similar (if not the same) currently available is this 👉 https://bugzilla.mozilla.org/show_bug.cgi?id=1486231, the first attached screenshot shows the tab without its content despite it finished loading (because there's no loading animation and no 🗙 button).

Revision history for this message
Amin Bandali (bandali) wrote :

I see, thanks for the information. This might be the sort of bug that could happen on both snap and non-snap versions of Firefox, so if you do end up running into it please indeed update this bug and the one you linked on Bugzilla with any more details you may have. Thanks!

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