Language set lost after update

Bug #2019854 reported by Luca Pavan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

Every time I update it there's 90% of chance that it loses language set (Italian) even if I download both the updates and the Italian language pack (through Software Updater, 1:20.04.10.11+zorin1). Also, Firefox is already closed as written after the update has been applied.
---
ProblemType: Bug
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: luca 1456 F.... pulseaudio
 /dev/snd/pcmC0D0p: luca 1456 F...m pulseaudio
 /dev/snd/controlC1: luca 1456 F.... pulseaudio
BuildID: 20230805021307
CasperMD5CheckResult: skip
Channel: release
CurrentDesktop: zorin:GNOME
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:281
DefaultProfilePrefSources:
 /usr/lib/firefox/defaults/pref/vendor-gre.js
 /usr/lib/firefox/defaults/pref/channel-prefs.js
DefaultProfilePrefs: network.manage-offline-status: true (/usr/lib/firefox/defaults/pref/vendor-gre.js)
DefaultProfileThemes: extensions.sqlite corrupt or missing
DistroRelease: Zorin OS 16
ForcedLayersAccel: False
InstallationDate: Installed on 2022-10-01 (325 days ago)
InstallationMedia: Zorin-OS 16.1 Core 64bit
IpRoute:
 default via 192.168.0.1 dev usb0 proto dhcp metric 100
 169.254.0.0/16 dev usb0 scope link metric 1000
 192.168.0.0/24 dev usb0 proto kernel scope link src 192.168.0.102 metric 100
Package: firefox 116.0.2+build1-0ubuntu0.20.04.1 [origin: unknown]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.15.0-78.85~20.04.1-generic 5.15.99
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:281
Profile0PrefSources:
 /usr/lib/firefox/defaults/pref/vendor-gre.js
 /usr/lib/firefox/defaults/pref/channel-prefs.js
 prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=116.0.2/20230805021307 (In use)
RunningIncompatibleAddons: False
Tags: focal third-party-packages release-channel
Uname: Linux 5.15.0-78-generic x86_64
UnreportableReason: Questo non è un pacchetto ufficiale di Zorin. Rimuovere tutti i pacchetti di terze parti, quindi riprovare.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/28/2011
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K52N.218
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K52N
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK52N.218:bd01/28/2011:br4.6:svnASUSTeKComputerInc.:pnK52N:pvr1.0:rvnASUSTeKComputerInc.:rnK52N:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:sku:
dmi.product.name: K52N
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

summary: - 113.0.1+build1-0ubuntu0.20.04.1 - ubuntu-focal-updates-main (Zorin OS
- Core), annoying language issue
+ Firefox loses language set after update
Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Re: Firefox loses language set after update
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2019854

and then change the status of the bug report to 'New'

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Luca Pavan (anotherlucapavan) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal release-channel third-party-packages
description: updated
Revision history for this message
Luca Pavan (anotherlucapavan) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Dependencies.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : IpAddr.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Lspci.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : PciNetwork.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : Profile0Prefs.txt

apport information

Revision history for this message
Luca Pavan (anotherlucapavan) wrote : PulseList.txt

apport information

Changed in firefox (Ubuntu):
status: Incomplete → New
summary: - Firefox loses language set after update
+ Language set lost after update
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