package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: le sous-processus nouveau firefox paquet pre-installation script a renvoyé un état de sortie d'erreur 10

Bug #2019474 reported by Mohamed Methnani
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
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Bug Description

Plz solve my problem with snap firefox

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 1:1snap1-0ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
AptOrdering:
 firefox:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sat May 13 13:15:04 2023
Dependencies:

ErrorMessage: le sous-processus nouveau firefox paquet pre-installation script a renvoyé un état de sortie d'erreur 10
InstallationDate: Installed on 2023-05-12 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.9
SourcePackage: firefox
Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: le sous-processus nouveau firefox paquet pre-installation script a renvoyé un état de sortie d'erreur 10
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mohamed Methnani (methnani) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote :

Here's the relevant bit from the dpkg logs:

Préparation du dépaquetage de .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ...
=> Installing the firefox snap
==> Checking connectivity with the snap store
==> Installing the firefox snap
erreur : snap "firefox" has "install-snap" change in progress
dpkg: erreur de traitement de l'archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack) :
 le sous-processus nouveau firefox paquet pre-installation script a renvoyé un état de sortie d'erreur 10

Thanks

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