Cannot backup bookmarks

Bug #2018010 reported by Kevin O'Gorman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

I cannot backup my bookmarks (on two different computers). Going to menu
  overflow -> bookmarks -> manage bookmarks
gets me to what I would expect but neither of the two backup options work (JSON and HTML). In both cases, when I click save, the dialog disappears immediately, but no file appears in the destination folder (Documents).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 112.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-67.74~20.04.1-generic 5.15.85
Uname: Linux 5.15.0-67-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.26
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kevin 2226 F.... pulseaudio
 /dev/snd/controlC1: kevin 2226 F.... pulseaudio
BuildID: 20230424110519
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: XFCE
Date: Fri Apr 28 08:10:26 2023
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:301
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2023-01-29 (88 days ago)
InstallationMedia: Xubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
IpRoute:
 default via 10.53.90.1 dev enp10s0 proto dhcp metric 100
 10.53.90.0/24 dev enp10s0 proto kernel scope link src 10.53.90.92 metric 100
 169.254.0.0/16 dev enp10s0 scope link metric 1000
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:301
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=112.0.2/20230424110519 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2018
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3503:bd04/18/2018:br4.6:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-DELUXE:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuAll:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Kevin O'Gorman (kogorman-pacbell) wrote :
Revision history for this message
Amin Bandali (bandali) wrote :

Hello, and sorry for the slow reply here.

Are you able to reproduce this behaviour with current versions of Firefox on Ubuntu 20.04? I just tried and both the JSON and HTML backup options worked fine and the respective files were saved.

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