package firefox 109.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 during ubuntu focal to jammy upgrade

Bug #2003894 reported by Dwight Guth
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

During the upgrade from Ubuntu Focal to Ubuntu Jammy, the automatic installer for the firefox package which installs the snap package for firefox crashed and this is the bug report it asked me to submit.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 109.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-136.153-generic 5.4.218
Uname: Linux 5.4.0-136-generic x86_64
AddonCompatCheckDisabled: False
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access '/dev/snd/': No such file or directory
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-136-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
BuildID: 20230112150232
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Wed Jan 25 11:49:32 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
 # ifupdown has been replaced by netplan(5) on this system. See
 # /etc/netplan for current configuration.
 # To re-enable ifupdown on this system, you can run:
 # sudo apt install ifupdown
IpRoute:
 default via 10.91.23.1 dev eth0 proto dhcp src 10.91.23.253 metric 100
 10.91.23.0/24 dev eth0 proto kernel scope link src 10.91.23.253 metric 100
 10.91.23.1 dev eth0 proto dhcp scope link src 10.91.23.253 metric 100
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
NoProfiles: True
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.8
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 109.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-01-25 (0 days ago)
dmi.bios.date: 12/04/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.90
dmi.board.name: X399 Taichi
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.90:bd12/04/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX399Taichi:rvr:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Dwight Guth (dwightguth) wrote :
Revision history for this message
Dwight Guth (dwightguth) wrote :

One thing I forgot to mention; this is an Ubuntu installation inside an LXC container which is installed on a machine with Ubuntu Focal installed on the host.

tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
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