I do not use Firefox and it is not installed (I hope!). I was asked to submit report as upgrade stopped.
ProblemType: Package
DistroRelease: Ubuntu 22.10
Package: firefox (not installed)
ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74
Uname: Linux 5.15.0-58-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Fri Jan 20 22:50:06 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-11-15 (66 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Python3Details: /usr/bin/python3.10, Python 3.10.7, python3-minimal, 3.10.6-1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.21.9ubuntu1
apt 2.5.3
SourcePackage: firefox
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to kinetic on 2023-01-20 (0 days ago)
Hello, and sorry for the slow reply here.
You may have removed the Firefox snap, but it seems you had not removed the firefox deb helper package (it provides some useful system integration for the Firefox snap), and the pre-inst script of that package was the cause of error here.
If you still have access to that system, please also try removing the firefox deb package if you indeed don't use firefox.
Otherwise, the issue I see in the dpkg terminal logs is a temporary failure in name resolution (DNS lookup error), and was most likely a random/temporary issue that has since long been fixed, and there isn't much we could do for that from Firefox's perspective anyway. So I'll close this bug accordingly. Thanks.