Snap crashes while firefox upgrade.

Bug #1999975 reported by End Chapter
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

What Happened:
Firefox is not installed(I am not using firefox browser. I uninstalled.) so not needed to upgrade. While installing upgrade internet connection is gone for a while(I think it is because of uninstalling network manager while upgrade. Ubuntu cant connect via network manager until network manager reinstalled. ). This also could be a crash reason.

What Expected:
Upgrade can give warning about firefox instead of crashing themself.

ProblemType: Package
DistroRelease: Ubuntu 22.10
Package: firefox (not installed)
ProcVersionSignature: Ubuntu 5.19.0-26.27-generic 5.19.7
Uname: Linux 5.19.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sat Dec 17 16:59:21 2022
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-12-17 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Python3Details: /usr/bin/python3.10, Python 3.10.7, python3-minimal, 3.10.6-1
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.9ubuntu1
 apt 2.5.3
SourcePackage: firefox
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to kinetic on 2022-12-17 (0 days ago)

Revision history for this message
End Chapter (edch292) wrote :
tags: removed: need-duplicate-check
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