package firefox 107.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: il sottoprocesso nuovo pacchetto firefox script pre-installation ha restituito lo stato di errore 1

[Angelo Abbate]

Firefoz not running

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 107.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-53.59~20.04.1-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: angelo 1302 F.... pulseaudio
BuildID: 20221110173214
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Thu Nov 24 12:00:20 2022
ErrorMessage: il sottoprocesso nuovo pacchetto firefox script pre-installation ha restituito lo stato di errore 1
ForcedLayersAccel: False
InstallationDate: Installed on 2022-11-18 (6 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IpRoute:
 default via 192.168.175.245 dev usb0 proto dhcp metric 100
 169.254.0.0/16 dev usb0 scope link metric 1000
 192.168.175.0/24 dev usb0 proto kernel scope link src 192.168.175.254 metric 100
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.8
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 107.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: il sottoprocesso nuovo pacchetto firefox script pre-installation ha restituito lo stato di errore 1
UpgradeStatus: Upgraded to jammy on 2022-11-24 (0 days ago)
dmi.bios.date: 06/21/2010
dmi.bios.release: 8.0
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 08JV.M029.20100621.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R530/R730/R540
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr08JV.M029.20100621.hkk:bd06/21/2010:br8.0:svnSAMSUNGELECTRONICSCO.,LTD.:pnR530/R730/R540:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR530/R730/R540:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:sku:
dmi.product.name: R530/R730/R540
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Amin Bandali (bandali)]

Hello, and sorry for the slow reply here.

Per the dpkg terminal log, there was a connection timeout when the system tried to install the Firefox snap from the snap store. Was there perhaps anything unusual about your network setup? Can you still reproduce this issue? If not, and if this was a random failure, there may sadly not be much we could do here to debug this further.