Activity log for bug #1977790

Date Who What changed Old value New value Message
2022-06-07 03:55:54 Yao Wei bug added bug
2022-06-07 03:55:54 Yao Wei attachment added img_2430_resize.mov https://bugs.launchpad.net/bugs/1977790/+attachment/5595155/+files/img_2430_resize.mov
2022-06-07 03:56:32 Yao Wei bug added subscriber OEM Solutions Group: Engineers
2022-06-07 03:56:37 Yao Wei tags oem-priority originate-from-1977786 somerville
2022-06-07 04:17:45 Yao Wei tags oem-priority originate-from-1977786 somerville apport-collected focal oem-priority originate-from-1977786 somerville
2022-06-07 04:17:47 Yao Wei description [Summary] Firefox on Ubuntu 20.04 (99.0build2-0ubuntu0.20.04.2) window could be glitched with laptops with Intel + NVIDIA GPU, and prime-select set to intel. Either setting gfx.x11-egl-force-disabled to true in about:config, or setting prime-select to on-demand or nvidia, makes the issue unreproducible. Note that through GUI, prime-select cannot be set to intel. Reproducibility: 1/8 [Reproduce Steps] 1. Run `sudo prime-select intel` in Terminal then reboot 2. Open Firefox window 3. Close Firefox window 4. Repeat until window is glitched (usually Firefox being transparent except the borders of the window) [Results] Expected: Firefox should not have its window glitched Actual: Firefox is glitched with window being transparent but the border, and every window on top of it draws on the Firefox window. Video attached. [Summary] Firefox on Ubuntu 20.04 (99.0build2-0ubuntu0.20.04.2) window could be glitched with laptops with Intel + NVIDIA GPU, and prime-select set to intel. Either setting gfx.x11-egl-force-disabled to true in about:config, or setting prime-select to on-demand or nvidia, makes the issue unreproducible. Note that through GUI, prime-select cannot be set to intel. Reproducibility: 1/8 [Reproduce Steps] 1. Run `sudo prime-select intel` in Terminal then reboot 2. Open Firefox window 3. Close Firefox window 4. Repeat until window is glitched (usually Firefox being transparent except the borders of the window) [Results] Expected: Firefox should not have its window glitched Actual: Firefox is glitched with window being transparent but the border, and every window on top of it draws on the Firefox window. Video attached. --- ProblemType: Bug AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: u 1753 F.... pulseaudio BuildID: 20220330194208 CasperMD5CheckResult: skip Channel: Unavailable DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-spearow-14p+X215 DistroRelease: Ubuntu 20.04 ForcedLayersAccel: False InstallationDate: Installed on 2022-05-25 (12 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 IpRoute: default via 10.102.142.1 dev enp0s31f6 proto dhcp metric 100 default via 10.102.136.1 dev wlp0s20f3 proto dhcp metric 600 10.102.136.0/22 dev wlp0s20f3 proto kernel scope link src 10.102.139.188 metric 600 10.102.142.0/23 dev enp0s31f6 proto kernel scope link src 10.102.142.246 metric 100 169.254.0.0/16 dev wlp0s20f3 scope link metric 1000 NoProfiles: True NonfreeKernelModules: nvidia_modeset nvidia Package: firefox 99.0+build2-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.14.0-1034.37-oem 5.14.21 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RunningIncompatibleAddons: False Tags: focal Uname: Linux 5.14.0-1034-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 05/16/2022 dmi.bios.release: 1.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: RAID dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd05/16/2022:br1.3:svnDellInc.:pnPrecision3470:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0BC1: dmi.product.family: Precision dmi.product.name: Precision 3470 dmi.product.sku: 0BC1 dmi.sys.vendor: Dell Inc.
2022-06-07 04:17:49 Yao Wei attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595160/+files/AlsaInfo.txt
2022-06-07 04:17:52 Yao Wei attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595161/+files/CurrentDmesg.txt
2022-06-07 04:17:54 Yao Wei attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595162/+files/Dependencies.txt
2022-06-07 04:17:56 Yao Wei attachment added IpAddr.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595163/+files/IpAddr.txt
2022-06-07 04:17:58 Yao Wei attachment added Lspci.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595165/+files/Lspci.txt
2022-06-07 04:18:00 Yao Wei attachment added PciNetwork.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595166/+files/PciNetwork.txt
2022-06-07 04:18:02 Yao Wei attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1977790/+attachment/5595167/+files/ProcCpuinfoMinimal.txt
2022-06-07 08:09:52 Yao Wei description [Summary] Firefox on Ubuntu 20.04 (99.0build2-0ubuntu0.20.04.2) window could be glitched with laptops with Intel + NVIDIA GPU, and prime-select set to intel. Either setting gfx.x11-egl-force-disabled to true in about:config, or setting prime-select to on-demand or nvidia, makes the issue unreproducible. Note that through GUI, prime-select cannot be set to intel. Reproducibility: 1/8 [Reproduce Steps] 1. Run `sudo prime-select intel` in Terminal then reboot 2. Open Firefox window 3. Close Firefox window 4. Repeat until window is glitched (usually Firefox being transparent except the borders of the window) [Results] Expected: Firefox should not have its window glitched Actual: Firefox is glitched with window being transparent but the border, and every window on top of it draws on the Firefox window. Video attached. --- ProblemType: Bug AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: u 1753 F.... pulseaudio BuildID: 20220330194208 CasperMD5CheckResult: skip Channel: Unavailable DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85+fossa-spearow-14p+X215 DistroRelease: Ubuntu 20.04 ForcedLayersAccel: False InstallationDate: Installed on 2022-05-25 (12 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 IpRoute: default via 10.102.142.1 dev enp0s31f6 proto dhcp metric 100 default via 10.102.136.1 dev wlp0s20f3 proto dhcp metric 600 10.102.136.0/22 dev wlp0s20f3 proto kernel scope link src 10.102.139.188 metric 600 10.102.142.0/23 dev enp0s31f6 proto kernel scope link src 10.102.142.246 metric 100 169.254.0.0/16 dev wlp0s20f3 scope link metric 1000 NoProfiles: True NonfreeKernelModules: nvidia_modeset nvidia Package: firefox 99.0+build2-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.14.0-1034.37-oem 5.14.21 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RunningIncompatibleAddons: False Tags: focal Uname: Linux 5.14.0-1034-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 05/16/2022 dmi.bios.release: 1.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: RAID dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd05/16/2022:br1.3:svnDellInc.:pnPrecision3470:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0BC1: dmi.product.family: Precision dmi.product.name: Precision 3470 dmi.product.sku: 0BC1 dmi.sys.vendor: Dell Inc. [Summary] Firefox on Ubuntu 20.04 (99.0build2-0ubuntu0.20.04.2) window could be glitched with laptops with Intel + NVIDIA GPU, and prime-select set to intel. Either setting gfx.x11-egl-force-disabled to true in about:config, or setting prime-select to on-demand or nvidia, makes the issue unreproducible. Note that through nvidia-settings GUI, prime-select cannot be set to intel. Reproducibility: 1/8 [Reproduce Steps] 1. Run `sudo prime-select intel` in Terminal then reboot 2. Open Firefox window 3. Close Firefox window 4. Repeat until window is glitched (usually Firefox being transparent except the borders of the window) [Results] Expected: Firefox should not have its window glitched Actual: Firefox is glitched with window being transparent but the border, and every window on top of it draws on the Firefox window. Video attached. --- ProblemType: Bug AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: u 1753 F.... pulseaudio BuildID: 20220330194208 CasperMD5CheckResult: skip Channel: Unavailable DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-focal-amd64-20200502-85+fossa-spearow-14p+X215 DistroRelease: Ubuntu 20.04 ForcedLayersAccel: False InstallationDate: Installed on 2022-05-25 (12 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 IpRoute:  default via 10.102.142.1 dev enp0s31f6 proto dhcp metric 100  default via 10.102.136.1 dev wlp0s20f3 proto dhcp metric 600  10.102.136.0/22 dev wlp0s20f3 proto kernel scope link src 10.102.139.188 metric 600  10.102.142.0/23 dev enp0s31f6 proto kernel scope link src 10.102.142.246 metric 100  169.254.0.0/16 dev wlp0s20f3 scope link metric 1000 NoProfiles: True NonfreeKernelModules: nvidia_modeset nvidia Package: firefox 99.0+build2-0ubuntu0.20.04.2 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.14.0-1034.37-oem 5.14.21 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RunningIncompatibleAddons: False Tags: focal Uname: Linux 5.14.0-1034-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 05/16/2022 dmi.bios.release: 1.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: RAID dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd05/16/2022:br1.3:svnDellInc.:pnPrecision3470:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0BC1: dmi.product.family: Precision dmi.product.name: Precision 3470 dmi.product.sku: 0BC1 dmi.sys.vendor: Dell Inc.
2022-07-11 05:14:36 Yuan-Chen Cheng oem-priority: importance Undecided High