All file downloads fail

[Owen]

Moving to the snap version results in all file download failing. Message is just "failed".

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: firefox 1:1snap1-0ubuntu2
Uname: Linux 5.16.0-18.2-liquorix-amd64 x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Fri Apr 1 15:56:13 2022
InstallationDate: Installed on 2017-12-06 (1577 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
RebootRequiredPkgs: Error: path contained symlinks.
Snap.Changes: no changes found
SourcePackage: firefox
UpgradeStatus: Upgraded to jammy on 2021-12-08 (114 days ago)

[Jonathan Brodmann (jbrodmann)]

I can confirm that this is not just related to firefox and snap. After adding the Brave browser, I am unable to be prompted to save downloaded files. The prompt does not appear. I have heard that this is also apparent in Chrome.

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu Jammy Jellyfish (development branch)"
PRETTY_NAME="Ubuntu Jammy Jellyfish (development branch)"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04 (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ubfan (ubfan1)]

The Firefox 99.01 64 bit snap in Ubuntu 22.04 downloads only work for the Downloads directory. All other directories are either unavailable (Save button greyed out), or if by clicking on the path a few times, the Save button becomes available, the save fails, saying you don't have permission...
Of course, I have full permission on the target directory when this happens. The Desktop fails, so not likely a mistake on my part.

[Sebastien Bacher (seb128)]

Thank you for your bug report. Is it working better if you install xdg-desktop-portal-kde ?

[Owen (osavill-z)]

Sorry, no, it makes no difference

[Olivier Tilloy (osomon)]

@Jonathan, does it make a difference if you install xdg-desktop-portal-gnome ?

[Sebastien Bacher (seb128)]

could you also trigger the issue then do

$ journalctl -b 0 > journal

and add the journal file to the report?

[Owen (osavill-z)]

Hi Sebastion,

Please could you tell me what you are looking for? Is there a way I can prune it down first? It runs to some 17,000 lines!

[Sebastien Bacher (seb128)]

you could do

$ journalctl -f

then trigger the issue and copy the log displayed in that section

[Owen (osavill-z)]

Not a lot, in fact nothing while the attempt to download was made, twice. Attached is the journalctl from the point at which the snap version of Firefox was launched

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.