[snap] Firefox browser opens and then closes, but Chromium web browser does work fine.

Bug #1945060 reported by Armand Snyman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1. release of ubuntu in use: Ubuntu Impish Indri (development branch)

2. the version of firefox being used: 92.0-3

3. I expected the browser to open normally as it was working perfectly on my previous version of ubuntu

4. what happened instead was, the browser opened and then just closed of, but for some reason chromium web browser works perfectly fine.

thank you for your service, I absolutely love Ubuntu and it is my daily driver.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1945060/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → firefox (Ubuntu)
tags: added: impish
tags: added: snap
summary: - firefox browser opens and then closes, but chromium web browser does
- work fine.
+ [snap] Firefox browser opens and then closes, but Chromium web browser
+ does work fine.
Revision history for this message
Olivier Tilloy (osomon) wrote :

Thank you for the report. Is this happening consistently, i.e. firefox is always crashing at startup?

Could you please run the following commands in a terminal, and share the output here?

    snap info firefox

    snap connections firefox

    firefox -version

Thanks in advance!

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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