Drop down menu issues

[Drew McNaughton]

I found that about a month or so ago that I was having problems with dropdown menus in Thunderbird where they would not respond when I clicked on them. I managed to get around this by using the arrow keys but I would also have issues with the thunderbird icon in the icon tray not responding if I suspended the computer with Thunderbird still open. Now I find that the drop down application menu in Firefox also doesn't work and when I click on it the menu flashes up very quickly but then disappears. Also sometimes drop down menus that I have opened continue to persist in the display even after I have shut down the program, so I don't think it is a problem just in Mozilla products. I have reported the bug to Mozilla however just in case.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 14 13:19:47 2021
DistUpgraded: 2021-05-17 16:32:46,967 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Dell 4th Gen Core Processor Integrated Graphics Controller [1028:05bd]
   Subsystem: Dell Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430 / Radeon 520 Mobile] [1028:05bd]
InstallationDate: Installed on 2021-03-06 (160 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: Dell Inc. Latitude E6440
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_i3o8fa@/vmlinuz-5.11.0-25-generic root=ZFS=rpool/ROOT/ubuntu_i3o8fa ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to hirsute on 2021-05-17 (88 days ago)
dmi.bios.date: 06/13/2019
dmi.bios.release: 65.24
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A24
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA24:bd06/13/2019:br65.24:svnDellInc.:pnLatitudeE6440:pvr00:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6440
dmi.product.sku: 05BD
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Neo Rey (neorey)]

Could be https://bugs.launchpad.net/firefox/+bug/1940417 ?

[Olivier Tilloy (osomon)]

Sounds similar indeed.

[Drew McNaughton (drewmcnaughton)]

Yes, I read over the report and that is exactly what I've been experiencing.

Thanks for confirming. Unfortunately I don't know how to help with this.

Drew

On 19/08/2021 10:07, Olivier Tilloy wrote:
> Sounds similar indeed.
>
--
Drew McNaughton

~vCard is attached~

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[John Parejko (parejkoj-3)]

I am also experiencing this problem on Thunderbird 102.9.0. I do not experience this problem with Firefox, only Thunderbird, hence noting it on this ticket, not the dup.

If I run Thunderbird from the commandline (with or without MOZ_ENABLE_WAYLAND=1, per that other bug linked above), the menus function as normal, whereas launching with Synapse (0.2.99.4) results in the problem described here immediately on startup.

I am on Ubuntu 22.04.2 LTS.