Firefox disaplayerror after Update on last version 89

Bug #1931388 reported by Tobias Schimpf
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After the last Update from Firefox Browser to Version 89 Firefox is unsuable. The Program starts but the window is somehow transparent and white. I removed and reinstalled Firefox but the problem is the same. My computer is an Amd Mashine running Ubuntu Mate 20.10 Mate 1.24.1
I took a Screenshot.

Tags: hirsute
Revision history for this message
Tobias Schimpf (tobischimpf) wrote :
Norbert (nrbrtx)
tags: added: groovy
Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks for the report Tobias. Is this reproducible everytime you launch firefox?

Could you please run the following command to attach further information to the bug report?

    apport-collect 1931388

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Tobias Schimpf (tobischimpf) wrote :

Hello Olivier,

thanks for your reply and yes I can reproduce the bug. Bevore I reinstalled it I removed all Preferences.

Now I ran the Command above and got a Mail with this report

A new OAuth token consumer was enabled in Launchpad.

If you did not make this change, please open a new Question on Launchpad <https://answers.launchpad.net/launchpad/+addquestion> or visit #launchpad on IRC at irc.libera.chat to alert staff of the issue.

I hope this helps to find the Issue

Revision history for this message
Darien (dpsi) wrote :

I also have this issue on Hirsute and 89.0+build2-0ubuntu0.21.04.1

Strangely, in the Gnome overview, all of the firefox windows have correctly rendered previews, however when you take a screenshot of an open firefox window, it comes out either blank, or with a transparent checkerboard pattern. The actual image seen on the monitor is a white screen.

My workaround for the moment is to downgrade to an older version
sudo apt install firefox=87.0+build3-0ubuntu4

Then launch Firefox once using the command:
firefox -allow-downgrade

And for now I have held the package in apt to prevent upgrades to the broken version:
sudo apt-mark hold firefox

Revision history for this message
Darien (dpsi) wrote :
Revision history for this message
Darien (dpsi) wrote :
Revision history for this message
Darien (dpsi) wrote :

I saw this comment for a similar issue:

https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1931035/comments/2

Setting layers.acceleration.disabled = true before upgrading to FF89 makes the issue go away, but now I don't have acceleration for this "feature".

Since it seems to be acceleration related, here is some info on my graphics:

$ sudo lshw -c video
  *-display
       description: VGA compatible controller
       product: GP102 [GeForce GTX 1080 Ti]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:0a:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nvidia latency=0
       resources: iomemory:7f0-7ef iomemory:7f0-7ef irq:178 memory:f5000000-f5ffffff memory:7fe0000000-7fefffffff memory:7ff0000000-7ff1ffffff ioport:e000(size=128) memory:f6000000-f607ffff

$ modinfo nvidia
filename: /lib/modules/5.11.0-18-generic/updates/dkms/nvidia.ko
alias: char-major-195-*
version: 460.84
supported: external
license: NVIDIA
srcversion: BE511DEA3662B4CF045EC5D
alias: pci:v000010DEd*sv*sd*bc03sc02i00*
alias: pci:v000010DEd*sv*sd*bc03sc00i00*

Norbert (nrbrtx)
tags: added: hirsute
removed: groovy
Changed in firefox (Ubuntu):
status: Incomplete → Confirmed
no longer affects: ubuntu-mate
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