Can't able to view downloads

[Balashanmugam]

When I download a pdf file from a website an when I try to open the download icon, its not opening.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 85.0+build1-0ubuntu0.20.04.1
ProcVersionSignature: hostname 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: balashanmugam 1457 F.... pulseaudio
BuildID: 20210118153634
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 8 16:04:46 2021
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:353
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2021-02-05 (2 days ago)
InstallationMedia: Ubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
IpRoute:
 default via 192.168.0.1 dev ens33 proto dhcp metric 100
 169.254.0.0/16 dev ens33 scope link metric 1000
 192.168.0.0/24 dev ens33 proto kernel scope link src 192.168.0.118 metric 100
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:353
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=85.0/20210118153634 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2020
dmi.bios.vendor: VMware, Inc.
dmi.bios.version: VMW71.00V.16722896.B64.2008100651
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnVMware,Inc.:bvrVMW71.00V.16722896.B64.2008100651:bd08/10/2020:svnVMware,Inc.:pnVMware7,1:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware7,1
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.

[Neo Rey (neorey)]

Probably same as https://bugs.launchpad.net/firefox/+bug/1940417 ?

[Olivier Tilloy (osomon)]

Unlikely, because bug #1940417 appears to be a wayland-specific issue, and this bug was reported on 20.04, where the default session is X11.