failure to display videos at major websites using FF 82 after upgrade to 20.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
my FF will not properly display videos at facebook website, vimeo website, twitter videos and animated gifs. several separate websites exhibit problem. is it Ubuntu drivers? is it FF codecs?
I just upgraded to Ubuntu 20.04.01LTS. when I first installed Unbuntu 18, I had similar problem with FF. I don't remember what I had to do to resolve problem then, but now I have problem again with this upgrade install. I tend to believe that Ubuntu is culprit because FF automatically upgrades itself.
is this OS or the FF application?
I have not tried loading other browsers to see if they exhibit same problem.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 82.0.3+
ProcVersionSign
Uname: Linux 5.4.0-52-generic x86_64
AddonCompatChec
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: eric 1425 F...m pulseaudio
BuildID: 20201108180448
CasperMD5CheckR
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 12:14:20 2020
DefaultProfileE
DefaultProfileI
DefaultProfileL
DefaultProfileP
DefaultProfileT
ForcedLayersAccel: False
InstallationDate: Installed on 2020-11-07 (3 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IpRoute:
default via 192.168.2.1 dev enp3s0 proto dhcp metric 100
169.254.0.0/16 dev enp3s0 scope link metric 1000
192.168.2.0/24 dev enp3s0 proto kernel scope link src 192.168.2.3 metric 100
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0Incompa
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/
Profile0PrefSou
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 (Default) - LastVersion=
Profile0 - LastVersion=
RunningIncompat
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.name: 8441
dmi.board.vendor: HP
dmi.board.version: 00
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_53311M HP Desktop
dmi.product.name: HP Slim Desktop 290-a0xxx
dmi.product.sku: X6C00AA#ABA
dmi.sys.vendor: HP
Can you try installing libavcodec58 ?
sudo apt install libavcodec58
Does it fix the problem?