crash report fail to submit

Bug #1872162 reported by AZ
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Since 2020-03-19, firefox crashed about 17 times (it did not crash 1,5 years before). Though, all crash reports failed to submit. My firefox crash report submit.log reads:

[Mo 17 Dez 2018 00:14:42 CET] Crash report submitted successfully
[Do 19 Mär 2020 00:06:24 CET] Crash report submission failed: Couldn't connect to server
[Sa 21 Mär 2020 15:14:19 CET] Crash report submission failed: Couldn't connect to server
[Di 24 Mär 2020 23:22:51 CET] Crash report submission failed: Couldn't connect to server
[Mi 25 Mär 2020 14:22:41 CET] Crash report submission failed: Couldn't connect to server
[Do 26 Mär 2020 17:40:46 CET] Crash report submission failed: Couldn't connect to server
[Sa 28 Mär 2020 10:59:32 CET] Crash report submission failed: Couldn't connect to server
[Mo 30 Mär 2020 01:03:56 CEST] Crash report submission failed: Couldn't connect to server
[Mi 01 Apr 2020 16:01:11 CEST] Crash report submission failed: Couldn't connect to server
[Do 02 Apr 2020 20:39:29 CEST] Crash report submission failed: Couldn't connect to server
[Fr 03 Apr 2020 21:07:53 CEST] Crash report submission failed: Couldn't connect to server
[So 05 Apr 2020 22:38:08 CEST] Crash report submission failed: Couldn't connect to server
[Di 07 Apr 2020 21:40:43 CEST] Crash report submission failed: Couldn't connect to server
[Mi 08 Apr 2020 13:05:39 CEST] Crash report submission failed: Couldn't connect to server
[Mi 08 Apr 2020 20:16:28 CEST] Crash report submission failed: Couldn't connect to server
[Mi 08 Apr 2020 22:27:58 CEST] Crash report submission failed: Couldn't connect to server
[Do 09 Apr 2020 23:36:31 CEST] Crash report submission failed: Couldn't connect to server
[Fr 10 Apr 2020 20:07:48 CEST] Crash report submission failed: Couldn't connect to server

affects: firefox (Ubuntu) → apport (Ubuntu)
Revision history for this message
Brian Murray (brian-murray) wrote :

apport does create or use a submit.log file.

affects: apport (Ubuntu) → firefox (Ubuntu)
Revision history for this message
Olivier Tilloy (osomon) wrote :

If you browse to about:crashes, and try to resubmit the crashes, does this succeed?

Do you see "couldn't connect to server" errors while browsing otherwise?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
AZ (m-dev) wrote :

Yes, that was working.

Revision history for this message
AZ (m-dev) wrote :

Thanks

Revision history for this message
AZ (m-dev) wrote :

about:crashes -> show -> bugzilla lists mozilla bug 1591876 select() crashes in libpcslite.
https://bugzilla.mozilla.org/show_bug.cgi?id=1591876

As http://changelogs.ubuntu.com/changelogs/pool/main/p/pcsc-lite/pcsc-lite_1.8.23-1/changelog is older than the fix reported in the mozilla bugtracker, ubuntu 18.04 likely is still affected.

Revision history for this message
AZ (m-dev) wrote :
Revision history for this message
AZ (m-dev) wrote :

Though, it is not clear why submitting crashes failes unless re-submitted.

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