web pages are not loading and showing up with error "server not found" when connected to wifi

[sreeharsha]

web pages not responding even when wifi is connected

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 66.0.5+build1-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: s481 1362 F.... pulseaudio
BuildID: 20190508084343
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sun May 19 23:23:36 2019
ExecutablePath: /usr/lib/firefox/firefox
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2019-05-19 (0 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
IpRoute:
 default via 192.168.43.1 dev wlp1s0 proto dhcp metric 600
 169.254.0.0/16 dev wlp1s0 scope link metric 1000
 192.168.43.0/24 dev wlp1s0 proto kernel scope link src 192.168.43.90 metric 600
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=66.0.5/20190508084343 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.9.0
dmi.board.name: 05269N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.9.0:bd01/17/2019:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn05269N:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3567
dmi.product.sku: 078B
dmi.sys.vendor: Dell Inc.

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Seth Arnold (seth-arnold)]

Hello, it looked like you had some problems connecting to wifi -- and perhaps other hardware problems as well. I hope this helps:

[ 2164.414923] wlp1s0: deauthenticating from 26:0d:65:1e:76:1d by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2164.541523] wlp1s0: authenticate with 5c:99:60:97:1a:d0
[ 2164.546685] wlp1s0: send auth to 5c:99:60:97:1a:d0 (try 1/3)
[ 2164.549965] wlp1s0: authenticated
[ 2164.556084] wlp1s0: associate with 5c:99:60:97:1a:d0 (try 1/3)
[ 2164.560253] wlp1s0: RX AssocResp from 5c:99:60:97:1a:d0 (capab=0x411 status=0 aid=1)
[ 2164.562377] wlp1s0: associated
[ 2297.562542] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 2297.562554] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
[ 2297.562564] pcieport 0000:00:1c.0: device [8086:9d14] error status/mask=00000001/00002000
[ 2297.562572] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
[ 2379.359481] ACPI Error: Cannot release Mutex [PATM], not acquired (20180531/exmutex-359)
[ 2379.359506] No Local Variables are initialized for Method [_Q66]
[ 2379.359511] No Arguments are initialized for method [_Q66]
[ 2379.359516] ACPI Error: Method parse/execution failed \_SB.PCI0.LPCB.ECDV._Q66, AE_AML_MUTEX_NOT_ACQUIRED (20180531/psparse-516)
[ 2479.371981] wlp1s0: deauthenticating from 5c:99:60:97:1a:d0 by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2479.507812] wlp1s0: authenticate with 26:0d:65:1e:76:1d
[ 2479.512234] wlp1s0: send auth to 26:0d:65:1e:76:1d (try 1/3)
[ 2479.517885] wlp1s0: authenticated
[ 2479.520215] wlp1s0: associate with 26:0d:65:1e:76:1d (try 1/3)
[ 2479.533060] wlp1s0: RX AssocResp from 26:0d:65:1e:76:1d (capab=0x431 status=0 aid=1)
[ 2479.536553] wlp1s0: associated
[ 2522.681743] wlp1s0: deauthenticating from 26:0d:65:1e:76:1d by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2522.809107] wlp1s0: authenticate with 5c:99:60:97:1a:d0
[ 2522.813864] wlp1s0: send auth to 5c:99:60:97:1a:d0 (try 1/3)
[ 2522.817755] wlp1s0: authenticated
[ 2522.820144] wlp1s0: associate with 5c:99:60:97:1a:d0 (try 1/3)
[ 2522.824192] wlp1s0: RX AssocResp from 5c:99:60:97:1a:d0 (capab=0x411 status=0 aid=1)
[ 2522.826018] wlp1s0: associated
[ 2717.880069] wlp1s0: deauthenticating from 5c:99:60:97:1a:d0 by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2717.908924] wlp1s0: authenticate with 26:0d:65:1e:76:1d
[ 2717.912723] wlp1s0: send auth to 26:0d:65:1e:76:1d (try 1/3)
[ 2717.916517] wlp1s0: authenticated
[ 2717.920089] wlp1s0: associate with 26:0d:65:1e:76:1d (try 1/3)
[ 2717.926439] wlp1s0: RX AssocResp from 26:0d:65:1e:76:1d (capab=0x431 status=0 aid=1)
[ 2717.931564] wlp1s0: associated
[ 2767.989594] wlp1s0: deauthenticating from 26:0d:65:1e:76:1d by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2772.205542] wlp1s0: authenticate with 5c:99:60:97:1a:d0
[ 2772.209731] wlp1s0: send auth to 5c:99:60:97:1a:d0 (try 1/3)
[ 2772.220085] wlp1s0: authenticated
[ 2772.224303] wlp1s0: associate with 5c:99:60:97:1a:d0 (try 1/3)
[ 2772.228441] wlp1s0: RX AssocResp from 5c:99:60:97:1a:d0 (capab=0x411 status=0 aid=1)
[ 2772.230047] wlp1s0: associated
[ 2875.097215] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
...

[Sebastien Bacher (seb128)]

Does internet works in other places than firefox?

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]