audio stutter

Bug #1816216 reported by Andrew Crome
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
New
Undecided
Unassigned

Bug Description

Every time I play audio in my web browser I get what can only be described as a stutter or hiccup, its very random, so not really sure if its related to firefox or not. My system is a Acer aspire XC_-603 1tb hard drive 4 g ram

the sound card and video card are integrated on the mother board so i cannot replace them.

its really annoying any assistance is greatly appreciated I'm no expert so my knowledge is pretty raw

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: firefox 65.0+build2-0ubuntu0.18.10.1
ProcVersionSignature: Ubuntu 4.18.0-15.16-generic 4.18.20
Uname: Linux 4.18.0-15-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andrew 4295 F.... pulseaudio
BuildID: 20190128173924
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 16 16:11:04 2019
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2019-02-09 (6 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
IpRoute:
 default via 192.168.0.1 dev enp3s0 proto dhcp metric 100
 169.254.0.0/16 dev enp3s0 scope link metric 1000
 192.168.0.0/24 dev enp3s0 proto kernel scope link src 192.168.0.8 metric 100
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=65.0/20190128173924 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P11-B1
dmi.board.name: Aspire XC-603
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-B1:bd06/16/2014:svnAcer:pnAspireXC-603:pvr:rvnAcer:rnAspireXC-603:rvr:cvnAcer:ct3:cvr:
dmi.product.family: Acer Desktop
dmi.product.name: Aspire XC-603
dmi.sys.vendor: Acer

Revision history for this message
Andrew Crome (acrome) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.