Firefox not launching

Bug #1761559 reported by Maxime Delcroix
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I downloaded firefox with ubuntu software icon on desktop and it doesn't launch when i click on firefox icon

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-40.60-generic 4.4.21
Uname: Linux 4.4.0-40-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
BootLog:
 Scanning for Btrfs filesystems
 UBUNTU: clean, 237417/59645952 files, 5116824/238562048 blocks
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Apr 5 20:15:08 2018
DistUpgraded: Fresh install
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:078b]
InstallationDate: Installed on 2018-04-04 (0 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Atheros Communications, Inc.
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0bda:5689 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 15-3567
ProcEnviron:
 LANGUAGE=fr_FR
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-40-generic.efi.signed root=UUID=80cba23c-e910-497a-a302-d4aa391738ac ro locale=C quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/06/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.3.0
dmi.board.name: 05269N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.3.0:bd02/06/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn05269N:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 15-3567
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Apr 5 18:09:36 2018
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 1649
 vendor BOE
xserver.version: 2:1.18.3-1ubuntu2

Revision history for this message
Maxime Delcroix (maxmomo) wrote :
Paul White (paulw2u)
affects: xorg (Ubuntu) → firefox (Ubuntu)
Revision history for this message
Paul White (paulw2u) wrote :

Is this still an issue now that Firefox 65.0 is the currently supported version?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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