firefox freezes

Bug #1747312 reported by Nassim Daoud
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Firefox freezes a lot
https://askubuntu.com/questions/958131/launching-firefox-on-16-04-causes-system-freeze
https://askubuntu.com/questions/958715/16-04-freezes-randomly-mostly-while-using-firefox
https://askubuntu.com/questions/818800/firefox-freezes-frequently-in-ubuntu-16-04
https://askubuntu.com/questions/818800/firefox-freezes-frequently-in-ubuntu-16-04
So I thought it would be good to submit a feedback to your team to see what's happening and I'll try to do the same with Ubuntu team

I was zooming in and out this file http://www.tug.org/texshowcase/diminuendo.pdf, with few opened tabs
and it freezes often with other pages

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time. Your problem may have been fixed with some of the updates.

It would help us a lot if you could test using currently supported versions of Firefox and Ubuntu. When you test it and it is still an issue, kindly upload the updated logs by running only once in a terminal:

apport-collect 1747312

and then change the status of the bug back to "New".

Please add any additional information that you think might be relevant. Alternatively, please confirm that this is no longer a problem and that we can close the bug report. If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you again
Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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