firefox crashes

Bug #174393 reported by sureshbabu basavayya on 2007-12-06
2
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox

firefox crashed while typing this. Right now I"m using a older version..

ProblemType: Bug
Architecture: i386
Date: Thu Dec 6 16:56:36 2007
DistroRelease: Ubuntu 7.10
Package: firefox 2.0.0.11+1nobinonly-0ubuntu0.7.4
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux era 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

Changed in firefox:
status: New → Incomplete

Hi,

 To reproduce this problem, all I had do to was try typing the bug details
 on the bug reporting web page. It simply crashes the moment I start
 typing. I had to use older version of fixefox to file this bug.

Best Regards,
Suresh.

On 12/8/07, Greg Grossmeier <email address hidden> wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> This will help us to find and resolve the problem.
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> firefox crashes
> https://bugs.launchpad.net/bugs/174393
> You received this bug notification because you are a direct subscriber
> of the bug.
>

I'm sorry, but I can not reproduce this problem

Since this issue crashes firefox for you, the best thing to do would be to submit the crash report. Apport does this automatically.

Could you please start firefox again to reproduce the problem, then when it crashes either let Apport submit all the information automatically or if that does not happen follow these directions:

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using "/usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash" in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in firefox:
status: Incomplete → Invalid
Alexander Sack (asac) wrote :

Hi,

please submit the crash report by (double) clicking on it (e.g. using gnome file manager). Otherwise, we won't be able to process it efficiently. The .crash files can be found in the /var/crash directory.

Thanks,
 - Alexander

Hi,

 I can't even reply to your mail using firefox. Even clicking, to add comment
 to the incident causes firefox to disappear. Howver no .crash files
are generated
 on my system:

> ls -al /var/crash
total 8
drwxrwxrwt 2 root root 4096 2008-01-04 14:08 .
drwxr-xr-x 15 root root 4096 2007-10-30 14:03 ..

 Is there any option to invoke firefox with some debugging enabled ?

Best Regards,
Suresh.

PS: I'm responding to this mail using 'konqueror'

On 1/4/08, Alexander Sack <email address hidden> wrote:
> Hi,
>
> please submit the crash report by (double) clicking on it (e.g. using
> gnome file manager). Otherwise, we won't be able to process it
> efficiently. The .crash files can be found in the /var/crash directory.
>
> Thanks,
> - Alexander
>
> --
> firefox crashes
> https://bugs.launchpad.net/bugs/174393
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Alexander Sack (asac) wrote :

On Fri, Jan 04, 2008 at 08:51:44AM -0000, sureshbabu basavayya wrote:
> Hi,
>
> I can't even reply to your mail using firefox. Even clicking, to add comment
> to the incident causes firefox to disappear. Howver no .crash files
> are generated
> on my system:

try to disable spellchecking in the firefox preferences dialog.

if it still crashes, run firefox from a terminal:

strace -f -eopen firefox &> /tmp/firefox.strace.log

and attach the log file to this bug.

Thanks,

 - Alexander

Hi,

 Ok, disabling the spell check did the trick for me.
 I'm responding to this mail, using firefox, which used
 to crash as soon as I used to click on reply.

 Thanks a lot, you can close this bug.

Best Regards,
Suresh.

On Jan 8, 2008 6:59 AM, Alexander Sack <email address hidden> wrote:

> On Fri, Jan 04, 2008 at 08:51:44AM -0000, sureshbabu basavayya wrote:
> > Hi,
> >
> > I can't even reply to your mail using firefox. Even clicking, to add
> comment
> > to the incident causes firefox to disappear. Howver no .crash files
> > are generated
> > on my system:
>
> try to disable spellchecking in the firefox preferences dialog.
>
> if it still crashes, run firefox from a terminal:
>
> strace -f -eopen firefox &> /tmp/firefox.strace.log
>
> and attach the log file to this bug.
>
> Thanks,
>
> - Alexander
>
> --
> firefox crashes
> https://bugs.launchpad.net/bugs/174393
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Alexander Sack (asac) wrote :

On Tue, Jan 08, 2008 at 04:35:35AM -0000, sureshbabu basavayya wrote:
> Hi,
>
> Ok, disabling the spell check did the trick for me.
> I'm responding to this mail, using firefox, which used
> to crash as soon as I used to click on reply.
>
> Thanks a lot, you can close this bug.
>

well ... disabling spell-checker is a workaround not a fix :) ...

> > strace -f -eopen firefox &> /tmp/firefox.strace.log
> >
> > and attach the log file to this bug.

could you please do this with spellchecker enabled?

 - Alexander

I'm attaching the strace log file..

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