firefox duplex printing fails

Bug #1736680 reported by Wolf Rogner
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Duplex printing in Firefox does not work.

Printer is set to duplex, printer settings are set to duplex by default. LibreOffice and Chromium print pages duplex by default.

Firefox does not even though duplex printing is set in the default settings and in the document printer settings.
It simply ignores it.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: firefox 57.0.1+build2-0ubuntu0.17.10.1
ProcVersionSignature: Ubuntu 4.13.0-18.21-generic 4.13.13
Uname: Linux 4.13.0-18-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.7-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: wolf 1420 F.... pulseaudio
 /dev/snd/controlC0: wolf 1420 F.... pulseaudio
BuildID: 20171129230227
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 6 09:49:10 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-10-20 (46 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
IpRoute:
 default via 10.1.0.254 dev wlp3s0 proto static metric 600
 10.0.0.0/8 dev wlp3s0 proto kernel scope link src 10.1.0.155 metric 600
 169.254.0.0/16 dev wlp3s0 scope link metric 1000
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=57.0.1/20171129230227 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2017
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.88Z.0171.B00.1708080033
dmi.board.name: Mac-E43C1C25D4880AD6
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-E43C1C25D4880AD6
dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6:
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Wolf Rogner (war-rsb) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
sander (s-devrieze) wrote :

Duplex printing in Firefox broke after upgrading from 16.04 to 18.04. I did not altered CUPS configuration during this upgrade.

Revision history for this message
Neil Sculthorpe (sculthorpen) wrote :

I likewise encountered this problem after upgrading from Ubuntu 16.04 to 18.04. Duplex printing works fine from other applications. I currently have Firefox 62.0.3 installed.

Olivier Tilloy (osomon)
summary: - fixefox duplex printing fails
+ firefox duplex printing fails
Revision history for this message
Wolf Rogner (war-rsb) wrote :

18.10 and still not working

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