Firefox menu button does not work

Bug #1731647 reported by Sergio Callegari
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

In the last few days:

Many firefox extensions stopped working (e.g., feedbro, ublock.origin). For both the buttons do nothing.

Trying to uninistall and re-install them results in the progress bar for the extension download getting updated but the extension never getting installed.

Trying to erase the firefox profile results in a "new start" screen for firefox at restart, but the menu button does not work at all.

Trying to reinstall firefox does not change the above.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: firefox 56.0+build6-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: callegar 2380 F.... pulseaudio
 /dev/snd/controlC1: callegar 2380 F.... pulseaudio
BuildID: 20171003222101
Channel: Unavailable
CurrentDesktop: KDE
Date: Sat Nov 11 17:10:52 2017
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2013-12-12 (1429 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto static metric 600
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.15 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=56.0/20171003222101
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to artful on 2017-10-26 (16 days ago)
dmi.bios.date: 10/02/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W740SU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: W740SU
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Revision history for this message
Sergio Callegari (callegar) wrote :
nathan (nathan95-b)
description: updated
Revision history for this message
Sergio Callegari (callegar) wrote :

Found issue to likely be in mesa. Sorry for the noise.

Revision history for this message
Paul White (paulw2u) wrote :

Marking as "Invalid" due to comments in #2.

Changed in firefox (Ubuntu):
status: New → Invalid
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