facebook is not opening properly

Bug #1705384 reported by Karan Gohil
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Facebook is not opening as it should, it is opening like it does in a mobile phone web browser with minimum graphics. Please look into the matter asap.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.8.0-58.63~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-58-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: karan 1665 F.... pulseaudio
 /dev/snd/controlC0: karan 1665 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Thu Jul 20 01:16:21 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-05-23 (57 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
IpRoute:
 default via 192.168.1.1 dev wlp6s0 proto static metric 600
 192.168.1.0/24 dev wlp6s0 proto kernel scope link src 192.168.1.166 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-c0943ec0-7638-4f71-831c-ae2dd1170624
Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RelatedPackageVersions: adobe-flashplugin 1:20170616.1-0ubuntu0.16.04.1
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-c0943ec0-7638-4f71-831c-ae2dd1170624
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0926J6
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd07/13/2015:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0926J6:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Karan Gohil (gohilkaran96) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1705384

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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