citrix does not start

[Ton Gruter]

Citrix is installed according the manuals but it does not switch to the other (external) system.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 46.0+build5-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ton 1702 F.... pulseaudio
BuildID: 20160425114621
Channel: Unavailable
CurrentDesktop: XFCE
Date: Mon May 16 13:56:47 2016
ExecutablePath: /usr/lib/firefox/firefox
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-05-09 (7 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IpRoute:
 default via 192.168.2.254 dev wlp12s0 proto static metric 600
 169.254.0.0/16 dev wlp12s0 scope link metric 1000
 192.168.2.0/24 dev wlp12s0 proto kernel scope link src 192.168.2.14 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-40d6e3ec-8d44-4421-891c-4fc972160509
Plugins: Citrix Receiver for Linux - /opt/Citrix/ICAClient/npica.so (icaclient)
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=nl
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=46.0/20160425114621 (In use)
RelatedPackageVersions: icaclient 13.3.0.344519
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-40d6e3ec-8d44-4421-891c-4fc972160509
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A27
dmi.board.name: 0W612R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA27:bd12/06/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0W612R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ari Börde Kröyer (ari-kroyer-online)]

I have the same issue and I have tried to add info about my system, following the instructions in help.ubuntu.com/community/ReportingBugs to gather information about my system and the firefox package. This did not work as it should. I then did:

apport-cli -f -p firefox --save bug.apport

followed by:

ubuntu-bug -c bug.apport -u 1582200

This however, produced the message:

/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without specifying a version first. Use gi.require_version('Wnck', '3.0') before import to ensure that the right version gets loaded.
  from gi.repository import GLib, Wnck, GdkX11, Gdk
Usage: ubuntu-bug [valg] [symptom|pid|pakke|programsti|.apport/.crash-fil]

ubuntu-bug: error: -u/--update-bug option cannot be used together with options for a new report

And so, I am stuck. If anyone can help, I will gladly complete the process.

[Alberto Salvia Novella (es20490446e)]

@ Ari Börde Kröyer

That is a known bug in apport.

[Alberto Salvia Novella (es20490446e)]

Please:

1. Edit the bug description so it explains the exact steps to reproduce the issue.
2. Set status back to "confirmed".

Thank you.

[Launchpad Janitor (janitor)]

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]