Ubuntu
firefox package

print produces blank page, not the page seen on screen

Bug #1554872 reported by Alan on 2016-03-09

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

http://pitneybowes.sc.findly.com/jobs/descriptions/director-end-user-computing-services-danbury-connecticut-job-1-6272906

print page and preview shows one blank page, not the content displayed in the window.

Note: Using Chrome produces same result until simplify page option is selected then expected content is shown in preview

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 44.0.2+build1-0ubuntu0.15.10.1
ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
Uname: Linux 4.2.0-30-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alan 1807 F.... pulseaudio
/dev/snd/controlC0: alan 1807 F.... pulseaudio
BuildID: 20160209234513
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Mar 8 22:44:21 2016
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePlugins:
Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
DefaultProfilePrefSources:
prefs.js
[Profile]/<email address hidden>/defaults/preferences/defaults.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2015-11-30 (100 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IpRoute:
default via 192.168.1.1 dev wlp3s0 proto static metric 600
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.14 metric 600
MostRecentCrashID: bp-5b32dfeb-f711-46e4-886a-6229c2151217
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1Plugins:
Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
Profile1PrefSources:
prefs.js
[Profile]/<email address hidden>/defaults/preferences/prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile0 (Default) - LastVersion=44.0.2/20160209234513 (In use)
Profile1 - LastVersion=44.0.2/20160209234513
RelatedPackageVersions: google-talkplugin 5.41.0.0-1
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-5b32dfeb-f711-46e4-886a-6229c2151217
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN95WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN95WW:bd07/31/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.name: 80E5
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Alan (aboba0) wrote on 2016-03-09:

AlsaInfo.txt Edit (34.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (392 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (77.7 KiB, text/plain; charset="utf-8")
DefaultProfilePrefs.txt Edit (2.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (7.6 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (830 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (510 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (30.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.6 KiB, text/plain; charset="utf-8")
PciNetwork.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Profile1Prefs.txt Edit (1.0 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (23.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (247 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (104.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Paul White (paulw2u) wrote on 2018-08-30:

Alan,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported? Please let us know if you do.

If we do not hear from you this bug report will expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

Changed in firefox (Ubuntu):
status:	New → Incomplete

Revision history for this message

Alan (aboba0) wrote on 2018-09-19: Re: [Bug 1554872] Re: print produces blank page, not the page seen on screen

Download full text (5.3 KiB)

Hello Paul,
Sorry for the delayed response. Regarding the specific webpage the bug was experienced on I can no longer confirm whether the bug still exists.

The web page was a link to a job opening and that position is no longer posted.
I do routinely experience poor webpage to pdf rendering in Firefox, not so often in Chrome or Chromium. I now route printing problems to Mozilla.
I believe this can be closed as an Ubuntu bug.

On Thursday, August 30, 2018, 4:26:20 AM EDT, Paul White <email address hidden> wrote:

Alan,

We are sorry that we do not always have the capacity to review all
reported bugs in a timely manner. You reported this bug some time ago
and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported? Please
let us know if you do.

If we do not hear from you this bug report will expire in approximately
60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

** Changed in: firefox (Ubuntu)
Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1554872

Title:
print produces blank page, not the page seen on screen

Status in firefox package in Ubuntu:
Incomplete

Bug description:
http://pitneybowes.sc.findly.com/jobs/descriptions/director-end-user-
computing-services-danbury-connecticut-job-1-6272906

print page and preview shows one blank page, not the content displayed
in the window.

Note: Using Chrome produces same result until simplify page option is
selected then expected content is shown in preview

Hello Paul,
Sorry for the delayed response. Regarding the specific webpage the bug was experienced on I can no longer confirm whether the bug still exists.

On Thursday, August 30, 2018, 4:26:20 AM EDT, Paul White <1554872@bugs.launchpad.net> wrote:  
 
 Alan,

We are sorry that we do not always have the capacity to review all
reported bugs in a timely manner. You reported this bug some time ago
and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported? Please
let us know if you do.

If we do not hear from you this bug report will expire in approximately
60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

** Changed in: firefox (Ubuntu)
      Status: New => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1554872

Title:
  print produces blank page, not the page seen on screen

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  http://pitneybowes.sc.findly.com/jobs/descriptions/director-end-user-
  computing-services-danbury-connecticut-job-1-6272906

print page and preview shows one blank page, not the content displayed
  in the window.

Note: Using Chrome produces same result until simplify page option is
  selected then expected content is shown in preview

ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: firefox 44.0.2+build1-0ubuntu0.15.10.1
  ProcVersionSignature: Ubuntu 4.2.0-30.36-generic 4.2.8-ckt3
  Uname: Linux 4.2.0-30-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC1:  alan      1807 F.... pulseaudio
  /dev/snd/controlC0:  alan      1807 F.... pulseaudio
  BuildID: 20160209234513
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Tue Mar  8 22:44:21 2016
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePlugins:
  Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
  Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
  Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
  Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  DefaultProfilePrefSources:
  prefs.js
  [Profile]/extensions/anttoolbar@ant.com/defaults/preferences/defaults.js
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
  # interfaces(5) file used by ifup(8) and ifdown(8)
  auto lo
  iface lo inet loopback
  InstallationDate: Installed on 2015-11-30 (100 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IpRoute:
  default via 192.168.1.1 dev wlp3s0  proto static  metric 600 
  169.254.0.0/16 dev wlp3s0  scope link  metric 1000 
  192.168.1.0/24 dev wlp3s0  proto kernel  scope link  src 192.168.1.14  metric 600
  MostRecentCrashID: bp-5b32dfeb-f711-46e4-886a-6229c2151217
  ProcEnviron:
  LANGUAGE=en_US
  PATH=(custom, no user)
  XDG_RUNTIME_DIR=<set>
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  Profile1Extensions: extensions.sqlite corrupt or missing
  Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  Profile1Locales: extensions.sqlite corrupt or missing
  Profile1Plugins:
  Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
  Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
  Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
  Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  Profile1PrefSources:
  prefs.js
  [Profile]/extensions/foxmarks@kei.com/defaults/preferences/prefs.js
  Profile1Themes: extensions.sqlite corrupt or missing
  Profiles:
  Profile0 (Default) - LastVersion=44.0.2/20160209234513 (In use)
  Profile1 - LastVersion=44.0.2/20160209234513
  RelatedPackageVersions: google-talkplugin 5.41.0.0-1
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-5b32dfeb-f711-46e4-886a-6229c2151217
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: B0CN95WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Lenovo G50-80
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40709 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-80
  dmi.modalias: dmi:bvnLENOVO:bvrB0CN95WW:bd07/31/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
  dmi.product.name: 80E5
  dmi.product.version: Lenovo G50-80
  dmi.sys.vendor: LENOVO

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Revision history for this message

Paul White (paulw2u) wrote on 2018-09-19:

Thanks for your reply. Marking as "Invalid" to close as the issue as originally described can no longer be reproduced.

Changed in firefox (Ubuntu):
status:	Incomplete → Invalid

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Ubuntufirefox package

print produces blank page, not the page seen on screen

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Ubuntu
firefox package