Firefox crashes

Bug #1553414 reported by Alexander Bejarano
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I cant find a pattern to this, I usually open 3 or 4 tabs... sometimes it crashes and the only way to get it back is rebooting.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 44.0.2+build1-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-9.24-generic 4.4.3
Uname: Linux 4.4.0-9-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.20-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alexbh 1274 F.... pulseaudio
 /dev/snd/controlC1: alexbh 1274 F.... pulseaudio
BuildID: 20160209233812
Channel: Unavailable
CurrentDesktop: GNOME-Classic:GNOME
Date: Fri Mar 4 18:55:31 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-03-04 (0 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha i386 (20160303)
IpRoute:
 default via 192.168.0.1 dev enp0s7 proto static metric 100
 169.254.0.0/16 dev enp0s7 scope link metric 1000
 192.168.0.0/24 dev enp0s7 proto kernel scope link src 192.168.0.5 metric 100
IwConfig:
 enp0s7 no wireless extensions.

 lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PciNetwork:

Plugins: Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=44.0.2/20160209233812
RelatedPackageVersions: gnome-shell 3.18.3-3ubuntu1
RfKill:

RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V9.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7309
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV9.5:bd04/09/2009:svnMSI:pnMS-7309:pvr1.0:rvnMSI:rnMS-7309:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7309
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Alexander Bejarano (alexbh) wrote :
Changed in firefox (Ubuntu):
status: New → Invalid
Changed in firefox (Ubuntu):
status: Invalid → Incomplete
status: Incomplete → New
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1553414

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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