GraphicsCriticalError: |[0][GFX1]: Unknown cairo format 3
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Mozilla Firefox |
Fix Released
|
Medium
|
|||
firefox (Ubuntu) |
Fix Released
|
High
|
Dariusz Gadomski | ||
Precise |
Fix Released
|
High
|
Unassigned | ||
Trusty |
Fix Released
|
High
|
Unassigned | ||
Wily |
Fix Released
|
High
|
Unassigned |
Bug Description
[Impact]
* In some configurations (like VM connected via vnc) prevents from using Firefox at all (crash on launch).
[Test Case]
* Setup an Ubuntu VM with a VNC server
* Connect to it with a vnc client
* Launch the default Firefox version (44.0+build3)
Expected result: Firefox is launched
Actual result: Firefox crashes and Mozilla crash report tool appears
[Regression Potential]
* Very low - backport of upstream fix.
[Other Info]
* Original bug description:
After installing Firefox, I'm receiving the following crash:
Add-ons: ubufox%
BuildID: 20160126223146
CrashTime: 1453922984
EMCheckCompatib
EventLoopNestin
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
GraphicsCritica
InstallTime: 1453922031
Notes: OpenGL: Mesa project: www.mesa3d.org -- Mesa GLX Indirect -- 1.3 Mesa 4.0.4 -- texture_from_pixmap
ProductID: {ec8030f7-
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLas
StartupTime: 1453922983
TelemetryEnviro
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 44.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 44.0+build3-
Uname: Linux 3.14.32-
AddonCompatChec
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
BuildID: 20160126223146
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Channel: Unavailable
Date: Wed Jan 27 15:11:31 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IncompatibleExt
InstallationDate: Installed on 2014-04-16 (651 days ago)
InstallationMedia:
IpRoute:
default via 192.99.20.254 dev eth0
169.254.0.0/16 dev eth0 scope link metric 1000
192.99.20.0/24 dev eth0 proto kernel scope link src 192.99.20.23
192.168.100.0/24 dev virbr1 proto kernel scope link src 192.168.100.1
Locales: extensions.sqlite corrupt or missing
Plugins: iTunes Application Detector - /usr/lib/
PrefSources: prefs.js
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/sh
Profiles: Profile0 (Default) - LastVersion=
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
RfKill: Can't open RFKILL control device: No such file or directory
RunningIncompat
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.0
dmi.board.
dmi.board.name: X9SRE/X9SRE-
dmi.board.vendor: Supermicro
dmi.board.version: 0123456789
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Supermicro
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: X9SRE/X9SRE-
dmi.product.
dmi.sys.vendor: Supermicro
Changed in firefox: | |
importance: | Unknown → High |
status: | Unknown → Invalid |
Changed in firefox: | |
importance: | High → Unknown |
status: | Invalid → Unknown |
Changed in firefox: | |
importance: | Unknown → Medium |
status: | Unknown → Fix Released |
tags: | added: sts |
Changed in firefox (Ubuntu): | |
assignee: | nobody → Dariusz Gadomski (dgadomski) |
Changed in firefox (Ubuntu): | |
importance: | Undecided → High |
Changed in firefox (Ubuntu Trusty): | |
importance: | Undecided → High |
Changed in firefox (Ubuntu Wily): | |
importance: | Undecided → High |
Changed in firefox (Ubuntu): | |
status: | Confirmed → Triaged |
Changed in firefox (Ubuntu Trusty): | |
status: | Confirmed → Triaged |
Changed in firefox (Ubuntu Wily): | |
status: | Confirmed → Triaged |
Changed in firefox (Ubuntu Precise): | |
status: | New → Triaged |
importance: | Undecided → High |
tags: | added: regression-update |
Status changed to 'Confirmed' because the bug affects multiple users.