web.skype.com login w Firefox stopped working, works in Chrome and Chromium

Bug #1535957 reported by Alan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

web.skype.com has become a plain text page with all text left aligned. There is no background graphic. The page background is now plain white like the bugs.launchpad.net page background.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 43.0.4+build3-0ubuntu0.15.10.1
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alan 1918 F.... pulseaudio
 /dev/snd/controlC1: alan 1918 F.... pulseaudio
BuildID: 20160106231004
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Jan 19 19:33:51 2016
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePlugins:
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
DefaultProfilePrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/defaults.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2015-11-30 (50 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IpRoute:
 default via 192.168.1.1 dev wlp3s0 proto static metric 600
 169.254.0.0/16 dev wlp3s0 scope link metric 1000
 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.23 metric 600
MostRecentCrashID: bp-5b32dfeb-f711-46e4-886a-6229c2151217
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1Plugins:
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
Profile1PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 (Default) - LastVersion=43.0.4/20160106231004 (In use)
 Profile1 - LastVersion=43.0/20151210084639 (Out of date)
RelatedPackageVersions: google-talkplugin 5.41.0.0-1
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-5b32dfeb-f711-46e4-886a-6229c2151217
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN95WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN95WW:bd07/31/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.name: 80E5
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO

Revision history for this message
Alan (aboba0) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1535957

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Alan (aboba0) wrote :

As of now, this bug is resolved on

uname -a
Linux X200 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Firefox 60.0.2 (64-bit)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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