I cant access my firefox sync account

Bug #1529472 reported by sinan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Firstly, when i use kernel 3.19, it is working. But ı updated kernel and my internet connection didnt work. So ı change my MTU settings (i did 9001). And ı could connect internet but time time ı cant access my firefox syc. I press sync button but it doesnt work. İf i open windows, it is work. But it doesnt work in ubuntu.

My computer is Asus N56VM

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 43.0+build1-0ubuntu0.15.10.1
Uname: Linux 4.4.0-040400rc5-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sinanbarut 1820 F.... pulseaudio
BuildID: 20151210084639
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Dec 27 15:13:14 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-10-22 (65 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IpRoute:
 default via 78.154.130.1 dev enp4s0 proto static metric 100
 10.42.0.0/24 dev wlp3s0 proto kernel scope link src 10.42.0.1 metric 600
 78.154.130.0/23 dev enp4s0 proto kernel scope link src 78.154.131.251 metric 100
 78.154.143.69 via 78.154.130.1 dev enp4s0 proto dhcp metric 100
 169.254.0.0/16 dev enp4s0 scope link metric 1000
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=43.0/20151210084639 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N56VM.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N56VM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VM.214:bd08/28/2012:svnASUSTeKCOMPUTERINC.:pnN56VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N56VM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
sinan (onemm) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1529472

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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